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Quantum Metric Unveils First of its Kind Feature for Real-Time and Automatic Response to Enhance Digital ExperiencesCOLORADO SPRINGS, Colo., April 17, 2019 /PRNewswire/ -- Quantum Metric, the digital experience intelligence platform, today announced Activate, a unique capability that empowers businesses to dynamically respond to user behavior in the moment. For digital teams, taking real-time action can be the difference between a poor customer experience and a lifelong brand advocate. Activate leverages Quantum Metric's real-time data engine to surface digital insights and make them actionable within any platform. The relevant information is computed and shared via Activate's real-time webhook to numerous endpoints, all within milliseconds of an actual user experience anomaly. Key features of Quantum Metric Activate include:
To maximize organizations' investment in their marketing stack, Quantum Metric has aligned with several technology partners, including Adobe Experience Cloud, Qualtrics, Optimizely and Tealium. "Through the integration of Tealium's industry-leading customer data platform and Quantum Metric's Activate capability, businesses are able to turn real-time engagement data into compelling, personalized customer experiences," said Mike Vaccaro, VP of Global Channel Partnerships, Tealium. "In the first three months of our partnership, our integration has brought a tremendous amount of value to joint customers. We couldn't be more excited to see what's in store for us next." "Activate marks a new milestone where our customers can respond in real-time and automate data-driven user experience actions, instead of responding to behaviors after they happen," said Mario Ciabarra, Founder and CEO, Quantum Metric. "The new capability further strengthens our position as the cutting-edge digital experience intelligence platform." Learn more by joining the upcoming webinar "From Reaction to Real-time Action: Optimizing the Customer Experience," on April 25, at 9 AM PT. About Quantum Metric Quantum Metric is the digital experience intelligence platform, driving unparalleled visibility into every customer interaction across all devices and delivering faster data-driven decisions. Built to automatically prioritize both technical and behavioral insights, the platform promotes enterprise digital transformation by empowering organizational CX alignment. Performance and security are the foundation of Quantum Metric, enabling customers to gain real-time user insights securely and at scale. Since 2016, Quantum Metric has grown its customer base to include a range of mid-market to Fortune 500 enterprises.
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