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Global Automation as a Service Market 2013-2018 & 2023 - Surging Demand for Virtual Workforce, and Growing Advancements in AI and Cognitive Computing
[February 06, 2019]

Global Automation as a Service Market 2013-2018 & 2023 - Surging Demand for Virtual Workforce, and Growing Advancements in AI and Cognitive Computing

DUBLIN, Feb. 6, 2019 /PRNewswire/ --

The "Automation as a Service Market by Offering, by Type, by Enterprise Size, by Business Process, by Deployment Type, by Industry, by Geography - Global Market Size, Share, Development, Growth and Demand Forecast, 2013-2023" report has been added to's offering.

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Automation as a service (AaaS) market is projected to reach $10,914.9 million by 2023, the growth in the market can be attributed to the surging demand for virtual workforce, and growing advancements in artificial intelligence (AI) and cognitive computing.

Further, the growing demand for business process automation, and declining cost of automation software and services is bolstering the demand for automation as a service platform.

Based on offering, the market is bifurcated into solution and service, where the solution category dominated the automation as a service market in 2017. Globally, North America contributed the largest share of 43.3% in solution market in 2017, owing to the existence of the largest information technology (IT) industry.

The presence of top IT companies including Apple Inc., Amazon Inc., Alphabet Inc., Microsoft Corporation, IBM Corporation, Intel Corporation, and HP, generates the highest revenue in the U.S. in IT sector, globally. However, Asia-Pacific (APAC) is anticipated to record the fastest CAGR of 26.7% in the solution market during 2018-2023, due to the increasing digitization in the APAC countries including China, India, Australia, and South Korea, attributed to increasing urbanization.

Based on industry, banking, financial services and insurance (BFSI) category witnessed the highest share in automation as a service market in 2017. North America held the highest share of over 40% in BFSI category in 2017, owing to increasing demand for automation in processes such as customer service, compliance, invoice digitization, credit card approval, mortgage processing, detection of fraud, know your customer (KYC) processing, updating ledger, report build-up, and account closing process.

APAC is forecast to emerge as the fastest growing automation as a service market in the coming years and is projected to generate $2,444.9 million by 2023. Developing countries such as India and China are the major contributors pushing the APAC market growth, supported by growing BFSI and manufacturing sectors in these countries. Out of five largest banks in the world, four of them are based in China, which could offer lucrative opportunities for automation as a service vendors. Also, the growing demand for consumer products are forcing manufacturers to adopt efficient and cost-effective automated manufacturing processes.

Recently, major players in the global automation as a service market were involved in major activities such as partnerships, mergers and acquisitions, productand service launches, and geographic and facility expansions.

Accenture plc, IBM Corporation, HCL Technologies Limited, and Hewlett Packard Enterprise Development LP were involved in mergers and acquisitions to increase their product availability in the untapped market as well as increase their product portfolio. Companies such as UiPath, Pegasystems Inc., and Microsoft Corporation were involved in partnerships to expand their product capabilities and provide latest technologies to their customers.

Some of the other key players operating in the automation as a service market include NICE Ltd., Kofax Inc., Automation Anywhere Inc., Micro Focus International plc, and Blue Prism Ltd.

Key Topics Covered:

Chapter 1. Research Background

1.1 Research Objectives

1.2 Market Definition

1.3 Research Scope

1.4 Key Stakeholders

Chapter 2. Research Methodology

2.1 Secondary Research

2.2 Primary Research

2.3 Market Size Estimation

2.4 Data Triangulation

2.5 Assumptions for the Study

Chapter 3. Executive Summary

Chapter 4. Introduction

4.1 Definition of Market Segments

4.1.1 By Offering Solution Service Professional service Managed service

4.1.2 By Type Rule-based Knowledge-based

4.1.3 By Enterprise Size Large enterprises SMEs

4.1.4 By Business Process IT Sales and marketing Operations Customer service Supply chain Finance and accounting HR

4.1.5 By Deployment Type Cloud On-premises Hybrid

4.1.6 By Industry BFSI Telecom and IT Manufacturing Energy and utilities Retail and consumer goods Government and defense Healthcare Transportation and logistics Media and entertainment Hospitality Travel and tourism

4.2 Value Chain Analysis

4.3 Market Dynamics

4.3.1 Trends Process-based business approach in organizations Advancements in AI and cognitive computing

4.3.2 Drivers Greater ease of doing business Surge in the demand for virtual workforce Decreasing cost of automation software and services Reduction in workforce cost Impact analysis of drivers on market forecast

4.3.3 Restraints Constant change in automation technology landscape High risk of business failure Lack of technical workforce Impact analysis of restraints on market forecast

4.3.4 Opportunities Adoption of AaaS in the BFSI industry

4.4 Porter's Five Forces Analysis

Chapter 5. Global Market Size and Forecast

5.1 By Offering

5.1.1 AaaS Service Market, by Type

5.2 By Type

5.3 By Enterprise Size

5.4 By Business Process

5.5 By Deployment Type

5.6 By Industry

5.7 By Region

Chapter 6. North America Market Size and Forecast

Chapter 7. Europe Market Size and Forecast

Chapter 8. APAC Market Size and Forecast

Chapter 9. LATAM Market Size and Forecast

Chapter 10. MEA Market Size and Forecast

Chapter 11. Competitive Landscape

11.1 Market Share Analysis of Key Players

11.2 Competitive Benchmarking of Key Players

11.3 Recent Activities of Major Players

11.4 Global Strategic Developments of Key Players

11.4.1 Mergers and Acquisitions

11.4.2 Product and Service Launches

11.4.3 Partnerships

11.4.4 Facility Expansions

11.4.5 Geographic Expansions

11.4.6 Client Wins

11.4.7 Other Developments

Chapter 12. Company Profiles

  • International Business Machines (IBM) Corporation
  • HCL Technologies Limited
  • Accenture plc
  • Microsoft Corporation
  • Kofax Inc.
  • NICE Ltd.
  • Pegasystems Inc.
  • Automation Anywhere Inc.
  • Blue Prism
  • UiPath
  • Hewlett Packard Enterprise (HPE) Development LP
  • Micro Focus International plc

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