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Robot Reboot: CPSC Launches Upgraded Regulatory Robot Tool to Help Small Business Community
[November 08, 2018]

Robot Reboot: CPSC Launches Upgraded Regulatory Robot Tool to Help Small Business Community

WASHINGTON, Nov. 8, 2018 /PRNewswire/ -- The U.S. Consumer Product Safety Commission (CPSC) has launched a new and improved Regulatory Robot tool to help small businesses become familiar with and comply with applicable federal product safety requirements.

The U.S. Consumer Product Safety Commission is an independent federal agency created by Congress in 1973 and charged with protecting the American public from unreasonable risks of serious injury or death from more than 15,000 types of consumer products under the agency's jurisdiction. To report a dangerous product or a product-related injury, call the CPSC hotline at 1-800-638-2772, or visit Further recall information is available at (PRNewsfoto/U.S. Consumer Product Safety Co)

The newest version of the tool, Regulatory Robot 2.0, is a free resource, is much more efficient, and takes less than five minutes to complete. And, it is now smart phone friendly.

Under the previous version, users had to answer 15-20 questions about their product before they received a customized report of product safety information. The upgraded Regulatory Robot cuts that number down to three questions for the majority of users.

"The enhanced Regulatory Robot tool makes it much easier for small businesses to learn about and comply with applicable product safety rules that are in place to keep consumers safe," said CPSC Acting Chairman Ann Marie Buerkle. "I encourage small businesses to use this valuable tool as a resource frequently. Great credit should be given to the Small Business Ombudsman's Office for all of its hard work and eforts to roll out this new version of the Regulatory Robot."

Another brand new feature of Regulatory Robot 2.0 is its multilingual capability. The upgraded Regulatory Robot is now fully available in English and Chinese. It is partially available in Spanish, Vietnamese, and Indonesian.

Regulatory Robot 2.0 gives businesses a one-stop shop for identifying important product safety requirements that may apply to their products.

The Regulatory Robot is available on CPSC's home page,, and at

About U.S. CPSC:
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency's jurisdiction.  Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

For more lifesaving information, follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC or sign up to receive our e-mail alerts. To report a dangerous product or a product-related injury go online to or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired.

CPSC Consumer Information Hotline
Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m.5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.

Media Contact
Please use the phone numbers below for all media requests.
Phone: 301-504-7908
Spanish: 301-504-7800

Release Number: 19-033

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SOURCE U.S. Consumer Product Safety Commission

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