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Eagle Communications Selects Nrby to Improve Plant Operations
[October 11, 2018]

Eagle Communications Selects Nrby to Improve Plant Operations


Nrby, pioneer of location-based awareness and productivity, today announced that Eagle Communications has joined the growing base of cable providers using the Nrby platform to accelerate and enhance plant operations. Using Nrby on their smartphones, Eagle technicians can instantly and accurately capture data and images about plant issues, create and review historical maintenance records for fixed generators and quickly input construction requirements to efficiently close temporary wire drops, while on-site. Nrby automatically sends that information to the right stakeholders, enabling Eagle to quickly complete jobs.

"Nrby is the best solution we've found for capturing plant information and communicating that information to make it actionable," said Travis Kolhrus, General Manager at Eagle Communications. "With Nrby, it's incredibly easy for our technicians to document issues while they're out working on the plant, communicate those issues, and for management to process the jobs in real-time. Now, instead of using paper-based forms, which are time-consuming, prone to inaccuracies and easy to lose, we're assured of getting the real-time, consistent, context-rich information we need to keep our operations running, so we can continue providing the quality services our customer expect."

Using the Nrby app on their smartphones, Eagle technicians simply drop a SmartPin representing the issue/event at hand on a map and fill in required information, including notes, photos and videos, in the SmartPin's electronic SmartForm. That real-time data is automatically collected, processed and stored in historical records, while made available via a web-based dashboard.

  • Plant Maintenance
    When Eagle technicians discover a plant issue, they drop SmartPins representing issue on the map.Actionable timers on the SmartPins ensure any issue that isn't attended to in a prescribed timeframe gets escalated. When technicians finish a job they remove the SmartPin, which triggers completion status to be noted in the record.
  • Temporary Drops


    Technicians use SmartPins to indicate drop location and status. The information is automatically processed and available for contractors, eliminating guesswork and making it easier to dispose of drops when they're no longer needed.
  • Generator Management
    Technicians access historical maintenance records while on site using their Nrby smartphone app, viewing information about all the work done on that generator. They then enter their work on the SmartPin's SmartForm, adding to the generator's work history. This results in more informed decision-making and effective maintenance checks.

"We're thrilled Eagle Communications has selected Nrby to enhance plant operations, and that they're realizing such significant benefits across a variety of use cases," said Ron Miller, Vice President of Product Management at Nrby. "Eagle's wide-spread use of Nrby is a testament to the value it provides to organizations with mobile workforces."

About Eagle Communications
Eagle Communications, Inc. is a Kansas-based Broadband Services and Media Company with over 290 employee-owners. The company operates 28 radio stations in Kansas, Nebraska, and Missouri as well as cable TV systems in 60 Kansas, Nebraska and Colorado communities. The company also offers e-business solutions, web hosting, telephone service, high-speed Internet, and wireless Internet in most service areas. For more information log on to http://www.eaglecom.net


About Nrby
Nrby radically improves mobile workforce productivity. With the Nrby mobile app, teams can instantly discover, securely share and rapidly act on nearby issues. Using the app's SmartPins and SmartForms, workers consistently convey real-time information and leverage machine-generated data in powerful new ways. With Nrby's location-based awareness and productivity capabilities, it's easier than ever for mobile teams to work smart and efficiently, and get jobs done fast. Nrby, a business unit of Ping4, is headquartered in Nashua, New Hampshire. Follow @nrbynow and LinkedIn and visit nrby.com


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