TMCnet News
Frontier Communications Prepares for Hurricane Michael; Offers Storm Preparedness and Safety Tips to Help Customers Be ReadyWith Hurricane Michael potentially impacting Alabama, Florida, Georgia and North and South Carolina, Frontier Communications urges customers to be prepared. In addition to arranging food, water and storm supplies, Frontier encourages customers to prepare a communications emergency kit. This includes quick access to important phone numbers, account information, and power charging devices and supplies. Frontier's Emergency Response Center (ERC) is activated and will serve as the nerve center for managing the impacts and aftermath of Hurricane Michael. Steps underway include:
"The threat of Hurricane Michael means our Business Continuity Plan is being implemented in preparation for potential impacts from the storm," said Melanie Williams, Frontier's Senior Vice President of Operations, South Region. "We are taking the necessary steps to harden our facilities and do everything possible to maintain service for our customers. Being able to connect with loved ones can be a huge relief during a hurricane and planning by our customers will help them to be ready." In today's world of cellphones and quick internet searches, many people no longer memorize the phone numbers or addreses of important contacts, like family, insurance agents or local hospitals. Frontier encourages customers to prepare a FrontierStorm Ready card, which can be easily stored in a pocket or wallet for quick access. Here are some tips for customers that apply before, during and after a storm:
If commercial power is unavailable, generators and batteries in Frontier's central offices serve as a backup. Phone (News - Alert) lines generally have enough power to use a corded phone on the copper network and will still operate; cordless ones will not.
About Frontier Communications Frontier Communications Corporation (NASDAQ: FTR) is a leader in providing communications services to urban, suburban, and rural communities in 29 states. Frontier offers a variety of services to residential customers over its fiber-optic and copper networks, including video, high-speed internet, advanced voice, and Frontier Secure® digital protection solutions. Frontier Business offers communications solutions to small, medium, and enterprise businesses. More information about Frontier is available at www.frontier.com.
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