Global Service Integration and Management Market 2018-2023 - Increasing Demand for Multi-Vendor Outsourcing
DUBLIN, Sept. 7, 2018 /PRNewswire/ --
The "Service Integration and Management Market by Component, Solution, Service, Organization Size, Vertical, and Region - Global Forecast to 2023" report has been added to ResearchAndMarkets.com's offering.
The author expects the global Service Integration and Management (SIAM) market size to grow from USD 3.67 billion in 2018 to USD 4.85 billion by 2023, at a Compound Annual Growth Rate (CAGR) of 5.7% during the forecast period.
The report segments the Service Integration and Management market by components (solutions and services), business solutions, technology solutions, organization size, verticals, and regions.
The SIAM model is gaining traction as it is instrumental in managing and integrating multiple service vendors to provide a single business-facing IT organization. SIAM solutions and their associated services enable enterprises to focus on business outcomes, instead of IT service management challenges. Moreover, they help enterprises increase IT effectiveness and efficiency by overseeing the integration issues of governance, risk and planning, enterprise planning and programs, service management and delivery, service performance management, relationship management, and contract and compliance management.
The solutions segment of Service Integration and Management market includes business solutions and technology solutions. SIAM solutions help in reducing IT operational costs and risks, controlling ecosystems of service providers, enabling enterprises to shorten time-to-market and enhance value, and efficiently and effectively increasing flexibility and boosting business operations and performance. The overall services segment is expected to play a vital role in the market growth and is broadly categorized into 3 segments: advisory, implementation, and automation.
The organization size segment comprises Small and Medium-sized Enterprises (SMEs) and large enterprises. The large enterprises segment is expected to hold a significant share. SIAM solutions enable enterprises to increase IT effectiveness and efficiency by managing the integration issues of governance, risk and planning, enterprise planning and programs, services management and delivery, services performance management, relationship management, and contract and compliance management. The verticals segment includes IT and telecom, Banking, Financial Services, and Insurance (BFSI), retail, manufacturing, energy and utilities, transportation and logistics, and others (healthcare and government. The manufacturing, IT and telecommunications, and BFSI verticals are the large adopters of SIAM solutions and associated services.
Service Integration and Management (SIAM) Market
North America is estimated to hold the largest market size in 2018, whereas APAC is projected to grow at the highest CAGR in the global SIAM market as the region is witnessing the increasing adoption of new technologies, and APAC organizations are rapidly adopting SIAM solutions to enhance their overall operational efficiency and reduce operational costs. Moreover, APAC has always been a lucrative market for SIAM solution vendors.
Lack of uniform Service-Level Agreements (SLAs) and regulatory compliances could restrain the growth of global Service Integration and Management market.
Key Topics Covered:
1 Introduction 1.1 Objectives of the Study 1.2 Market Definition 1.3 Market Scope 1.4 Years Considered for the Study 1.5 Currency Considered 1.6 Stakeholders
2 Research Methodology 2.1 Research Data 2.1.1 Secondary Data 2.1.2 Primary Data 2.1.2.1 Breakdown of Primaries 2.1.2.2 Key Industry Insights 2.2 Market Size Estimation 2.3 Research Assumptions 2.4 Limitations
3 Executive Summary
4 Premium Insights 4.1 Attractive Market Opportunities in the Service Integration and Management Market 4.2 Market By Vertical and Region 4.3 Market By Region 4.4 Market Investment Scenario
5 Market Overview 5.1 Introduction 5.2 Market Dynamics 5.2.1 Drivers 5.2.1.1 Increasing Complexities of Service Management 5.2.1.2 Growing Use of Cost-Effective Siam Framework 5.2.1.3 Increasing Demand for Multi-Vendor Outsourcing 5.2.2 Restraints 5.2.2.1 Lack of Uniform Slas and Regulatory Compliances 5.2.3 Opportunities 5.2.3.1 Growing Need for Aligning Management Strategies With Organizations' Strategic Initiatives 5.2.3.2 Increasing Demand for Automation in Business Processes 5.2.4 Challenges 5.2.4.1 Lack of Skills and Expertise 5.2.4.2 Reluctance in Adoption of New Technologies and Services
6 Service Integration and Management Market, By Component 6.1 Introduction 6.2 Solutions 6.3 Services
7 Market By Solution 7.1 Introduction 7.2 Business Solutions 7.2.1 Contract Management 7.2.2 Governance, Risk, and Control 7.2.3 Procurement 7.2.4 Auditing and Invoicing 7.3 Technology Solutions 7.3.1 Application 7.3.1.1 Application Development 7.3.1.2 Application Testing 7.3.1.3 Application Lifecycle Management 7.3.2 Infrastructure 7.3.2.1 Data Center 7.3.2.2 Security 7.3.2.3 Mobility 7.3.2.4 Network 7.3.3 Training and Support
8 Service Integration and Management Market, By Service 8.1 Introduction 8.2 Advisory 8.3 Implementation 8.4 Automation
9 Market By Organization Size 9.1 Introduction 9.2 Small and Medium-Sized Enterprises 9.3 Large Enterprises
10 Service Integration and Management Market, By Vertical 10.1 Introduction 10.2 IT and Telecommunications 10.3 Banking, Financial Services, and Insurance 10.4 Retail 10.5 Manufacturing 10.6 Energy and Utilities 10.7 Transportation and Logistics 10.8 Others
11 Service Integration and Management Market, By Region 11.1 Introduction 11.2 North America 11.3 Europe 11.4 Asia Pacific 11.5 Middle East and Africa 11.6 Latin America
12 Competitive Landscape 12.1 Overview 12.2 Competitive Scenario 12.2.1 New Product Launches and Product Enhancements 12.2.2 Partnerships, Collaborations, and Agreements 12.2.3 Mergers and Acquisitions
13 Company Profiles 13.1 IBM 13.2 HCL Technologies 13.3 Sopra Steria 13.4 Wipro 13.5 Fujitsu 13.6 Capgemini 13.7 DXC Technology 13.8 ATOS 13.9 Mindtree 13.10 Tieto 13.11 Bae Systems 13.12 Infosys 13.13 Tata Consultancy Services 13.14 Accenture 13.15 Oracle 13.16 Servicenow 13.17 CGI 13.18 NTT Data 13.19 Sofigate 13.20 Little Fish 13.21 Keysource 13.22 4ME 13.23 Data Ductus 13.24 Quint Wellington Redwood 13.25 Cherwell
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