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SOLARUS SELECTS EQUINOX AS BUSINESS ASSURANCE SOLUTION PROVIDER: COMPANY RELIES ON AUTOMATED FRAUD MANAGEMENT SYSTEM PROTECTOR
[August 13, 2018]

SOLARUS SELECTS EQUINOX AS BUSINESS ASSURANCE SOLUTION PROVIDER: COMPANY RELIES ON AUTOMATED FRAUD MANAGEMENT SYSTEM PROTECTOR


Leading business assurance solutions provider Equinox Information Systems is pleased to supply Solarus, the largest independent telephone company in Wisconsin, with a fraud management solution (FMS). Providing a full complement of high-speed internet, telephone, cable TV, home monitoring, and 24/7/365 telecom-specific technical assistance services, Solarus has served residential and business customers for over a century now. As the most installed FMS in the U.S., Protector is widely recognized as the industry’s most reliable and affordable tool for combatting telecommunications fraud. Last year, Solarus selected Equinox for their project and rolled out Protector to monitor traffic on several network switches. This year, Solarus expanded their Protector licensing to add automatic blocking to shut down unwanted activities directly at the source.



“Solarus is dedicated to high levels of customer confidence,” explained the Solarus Network Team, “Adopting advanced technological solutions to protect our customers and network is one more way we focus on this mission. Equinox emerged as the leader in our evaluation of fraud management systems. Protector is a dependable, affordable solution, and their support team is awesome.” Protector is a comprehensive, scalable solution with a proven record of combatting even the newest fraud schemes. The automated FMS provides real-time fraud protection, with instant notification of suspicious activity, escalated alerts for higher risk incidents, and automatic blocking when warranted. Integrated browser-based tools speed investigation and incident closure from anywhere. Having saved carriers hundreds of millions in fraud losses last year alone, Protector’s reputation is well-earned.

“We are confident Protector’s ability to detect and stop fraudulent events will translate to positive gains in customer satisfaction, employee productivity, loss mitigation, and reduced risk exposure for Solarus,” noted Equinox EVP David West. “Even more importantly though, Equinox is honored to assist with these business assurance projects, and we look forward to a long-running relationship with Solarus!” About Solarus In business since 1896, Solarus is the largest independent telephone company in Wisconsin. The company offers a full complement of both residential and business high speed internet, telephone, cable TV, home monitoring and 24/7/365 telecom specific technical assistance services. Widely recognized as a community leader, they’re dedicated to providing the latest technological advances, friendly local service, and hometown value that consumers expect and deserve. They proudly support local schools, community programs and non-profits that align with their commitment to making Central Wisconsin a great place to live, work and do business. To learn more, visit: https://www.solarus.net/.


About Equinox Information Systems Currently processing 1.7 billion records a day for service providers around the world, Equinox has helped telecom companies in all telecom sectors protect and optimize their revenue. Besides fraud management, Equinox also offers data mediation, usage analytics, revenue/ expense management, routing assurance, network analysis, and custom application development solutions. The company currently serves every sector of the telecom industry, including cable/MSOs, wireless, wireline, rural independent, CLEC, UCaaS/hosted VoIP, wholesale, and conference calling providers. To learn more, visit www.equinoxis.com, or follow the company on Twitter @EquinoxInfoSys and LinkedIn.

# # # EQUINOX CONTACT: David West 615-612-1200, Ext. 234 dwest@equinoxis.com

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