SUBSCRIBE TO TMCnet
TMCnet - World's Largest Communications and Technology Community

TMC NEWS

TMCNET eNEWSLETTER SIGNUP

Salesforce Named #1 CRM Provider for Fifth Consecutive Year
[May 08, 2018]

Salesforce Named #1 CRM Provider for Fifth Consecutive Year


SAN FRANCISCO, May 8, 2018 /PRNewswire/ -- Salesforce [NYSE: CRM], the global leader in CRM, today announced that for the fifth consecutive year it has been named the #1 CRM provider by International Data Corporation (IDC) in its latest Worldwide Semiannual Software Tracker.

Salesforce has been named the #1 CRM provider by International Data Corporation (IDC) for the fifth consecutive year.

Salesforce grew its overall market share position and increased its revenue more than any other Customer Relationship Management (CRM) vendor. In fact, Salesforce increased its market share in 2017 by more percentage points than the rest of the top twenty CRM vendors combined. Additionally, Salesforce has been named the market share leader in sales applications, customer service applications and marketing applications.

"Companies of every size and industry are transforming how they operate in the digital age—and that transforation revolves around the customer," said Keith Block, vice chairman, president and COO, Salesforce. "As the IDC report shows, companies are increasingly turning to Salesforce to accelerate their digital transformations to deliver intelligent, connected customer experiences across every touchpoint."



Connect with Salesforce

Source: IDC, Worldwide Semiannual Software Tracker, April 2018. CRM Applications market includes the following IDC-defined functional markets: Sales, Customer Service, Contact Center and Marketing Applications.


About Salesforce
Salesforce, the global CRM leader, empowers companies to connect with their customers in a whole new way. For more information about Salesforce (NYSE: CRM), visit: www.salesforce.com.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase Salesforce applications should make their purchase decisions based upon features that are currently available. Salesforce has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM." For more information please visit https://www.salesforce.com, or call 1-800-NO-SOFTWARE.

 

Salesforce (PRNewsFoto/salesforce.com) (PRNewsfoto/Salesforce)

Cision View original content with multimedia:http://www.prnewswire.com/news-releases/salesforce-named-1-crm-provider-for-fifth-consecutive-year-300644062.html

SOURCE Salesforce


[ Back To TMCnet.com's Homepage ]







Technology Marketing Corporation

35 Nutmeg Drive Suite 340, Trumbull, Connecticut 06611 USA
Ph: 800-243-6002, 203-852-6800
Fx: 203-866-3326

General comments: tmc@tmcnet.com.
Comments about this site: webmaster@tmcnet.com.

STAY CURRENT YOUR WAY

© 2018 Technology Marketing Corporation. All rights reserved | Privacy Policy