Everbridge Expands Reach and Partnership Ecosystem of IT Alerting™: New Generation IT Response Automation Platform
Everbridge, Inc. (NASDAQ: EVBG), the global leader in critical event management and incident response automation, has broadened the capabilities of its IT Alerting™ platform while growing its partnership ecosystem during the past quarter. This has increased industry recognition, new strategic technology partnerships, and significant innovations for its customer base.
According to a recent IDG survey measuring critical IT incident response effectiveness, the time spent to engage an IT response team can incur costs ranging from $222,000 to more than $340,000 per major incident. With new and varied challenges facing enterprise IT organizations at a global level, the need for enhanced alerting platforms capable of uniting teams has never been greater. Enterprise customers are selecting Everbridge's IT Alerting solution to unify their approach to response management and to streamline communications, collaboration, and orchestration processes to resolve incidents faster.
"An increasing number of organizations worldwide have recognized and adopted Everbridge IT Alerting to respond to the rapid rise in critical IT needs at a global level," said Vick Vaishnavi, General Manager, IT Alerting Business at Everbridge. "It is no longer feasible for enterprises to maintain manual response processes in the face of IT incidents such as cyber-attacks and application or infrastructure failures, nor does it make sense to adopt a solution that fails to quickly engage the appropriate personnel and notify impacted business users. Everbridge leverages new generation technology to provide closed-loop incident response automation that consistently alerts and notifies the right stakeholders during an IT incident."
IT Alerting: True End-to-End IT Response Automation
This quarter, Everbridge has announced several critical enhancements to its IT Alerting platform and now offers true end-to-end IT Response Automation to restore services faster. These updates include:
"For digital and IT transformation to take hold, the dialogue across IT functional teams, and between IT and the business it serves, will need to be optimized," said Dennis Drogseth (News - Alert), Vice President, Enterprise Management Associates. "Enterprises are beginning to recognize the need for a new kind of digital war room that goes well beyond basic notification and equips an organization with tools for team integration and collaboration, response management, and decision making. Everbridge continues to address the needs of today's enterprise by eliminating communications silos that inhibit incident response."
Security Operations Depth
The integrated Everbridge IT Alerting platform provides flexibility to easily ingest events from current and future security information and event management tools. Everbridge has honed its security operations capabilities and knowledge through its new partnership with the Advanced Cyber Security Center (ACSC), a non-profit and cross-sector regional collaborative tht focuses on building a stronger community defense by harnessing the collective resources of its members to solve common cyber security problems.
Everbridge is also lending its technology and expertise to the IBM Resilient Intelligent Orchestration Ecosystem, a robust hub of enterprise-grade, bi-directional integrations supported by the world's leading security companies. Delivered via the IBM Security App Exchange, the integration of Everbridge's communication, collaboration, and smart orchestration platform with the advantages of the IBM Resilient platform enables customers to respond to critical IT events and mitigate business impact and reputation costs through consistent, predictable, and shorter incident resolution times.
As Everbridge continues to successfully address incident response from multiple perspectives, ranging from DevOps to systems operations to security ops, industry experts have taken notice of the platform's impact. IT Alerting was recently selected as the winner in Pink Elephant's 2017 IT Excellence Awards for Innovation of the Year, which honor individual and corporate commitment to IT excellence and ITSM best practices. At RSA 2018, IT Alerting was selected as a winner of the 2018 Info Security Products Guide Global Excellence Awards® for New Product of the Year and recognized for its cybersecurity response orchestration capabilities as a new emerging provider.
To learn more about Everbridge IT Incident Response Automation, visit www.italerting.com
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