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TMCNET eNEWSLETTER SIGNUP Accelerates Sales Transformation at Fortune 500 Customers by Bringing CRM to the Intelligent Edge
[November 14, 2017] Accelerates Sales Transformation at Fortune 500 Customers by Bringing CRM to the Intelligent Edge

REDWOOD CITY, Calif., Nov. 14, 2017 /PRNewswire/ --, the sales experience platform for the intelligent edge, today announced further expansion of the Tact Sales Assistant among its Fortune 500 customers. The company furthered its integration with LinkedIn, becoming the first omnichannel AI-powered assistant on the new LinkedIn Sales Navigator Application Platform. was also selected over 27 companies spanning 9 different categories as the winner of the 2017 Digital Innovation Awards by Ventana Research, and saw two of its Fortune 100 customers highlighted in a report on sales transformation successes.

The smart assistant every seller needs (PRNewsfoto/Tact) changes how salespeople work at Fortune 500 customers like GE, Cisco Systems, Kelly Services and others by delivering the first omnichannel AI-powered digital assistant for sales teams. By leveraging the generational platform shift from PC browser-based apps to the new world of mobile, voice and conversational AI-powered experiences, the Tact Sales Assistant acts as a salesperson's single pane of glass over customer data scattered across CRM, LinkedIn, Zendesk, email, calendar, Box, OneDrive and legacy databases. For companies struggling with CRM adoption, Tact's frictionless experience and contextual insights deliver greater sales productivity, higher win rates, and faster sales cycles.

See how brings CRM to the intelligent edge: was appointed the winner of the 2017 Digital Innovation Awards for "helping organizations innovate or enhance the productivity and outcomes" of their digital transformation initiatives. Ventana Research picked a group of finalists that "showcase advances in theproductivity and potential of business applications as well as technology that contributes significantly to improved efficiency, productivity and the performance of an organization" and awarded with the highest scores out of all companies in this year's competition.

As one of the six sales acceleration companies selected as a launch partner, became the first omnichannel AI powered assistant to integrate with the new LinkedIn Sales Navigator Application Platform. Sellers now get fuller and more consistent representation of LinkedIn people and company profiles, expanded search capabilities and strong reporting to align sales analytics and initiatives across teams using different systems. LinkedIn's Head of Sales Products, Doug Camplejohn, lays out additional benefits and details here.

Sales leaders from GE, Cisco, and IBM outlined their best approaches to steering successful sales transformation in a new report, revealing how these global organizations aligned goals from numerous departments -- such as reduced sales cycles, greater data fidelity and tighter organizational collaboration through deal closure -- to offer its salespeople a new kind of selling experience.

Supporting Quotes

  • "Sales software for too long has been frozen in the 90s, in fact it's still just forms on a database," said Chuck Ganapathi, Founder & CEO of "We're grateful to the sellers at some of the world's largest organizations like GE, Cisco and Kelly Services for partnering with us on sales transformation. The experiences that these executives, managers, field sales and administrators have each day using our conversational AI assistant provides us with a continuous path towards delivering the type of engaging user experience they've come to expect with personal devices."
  • "The digital innovation required to transform your sales organization requires intelligence and simplification of how business performs work that is not found in today's sales force automation (SFA) systems that has not fundamentally changed how people can become smarter and faster in what they do to be successful," said Mark Smith, CEO and Chief Research Officer at Ventana Research. "When I first saw I thought it was too good to be true and then realized the future is a reality today with how has applied AI and machine learning to help sales be more effective in their interactions with their SFA and CRM systems. continued innovation to interoperate across the myriad of underlying systems and focus on the experience of the business professional should be applauded. Congratulations to for being the overall Ventana Research Digital Innovation Award Winner for 2017."


Led by former and Siebel executive, Chuck Ganapathi, is on a mission to make enterprise software more human-friendly.'s conversational platform is used by General Electric, Cisco Systems, Medtronic and other Fortune 500 companies to augment the daily seller experience in the field, maximize the value of their CRM investment and transform their sales organizations. Based in Redwood City, Calif., is a privately-held company backed by Accel Partners, Redpoint Ventures, Upfront Ventures and Microsoft. For more information, visit 


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