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CompuCom Launches IntelliCare Service to Provide Support for Cisco-Based Devices and EquipmentCompuCom Systems, Inc. ("CompuCom®"), a leading IT managed services company, today launched IntelliCare™, a suite of robust services to help clients with Cisco (News - Alert)®-based infrastructure equipment lower operating costs, resolve incidents faster, mitigate risks and effectively manage their assets. IntelliCare blends Cisco's networking expertise with CompuCom's personalized support services, so clients benefit from a collaborative approach, as well as the assurance of single-source accountability. This Smart News Release features multimedia. View the full release here: http://www.businesswire.com/news/home/20170614005676/en/ 
IntelliCare blends Cisco's networking expertise with CompuCom's personalized support services, so clients benefit from a collaborative approach, as well as the assurance of single-source accountability. (Photo: Business Wire) CompuCom's IntelliCare service helps reduce network downtime with fast, expert technical support and flexible hardware coverage provided by CompuCom's Enterprise Support Center (ESC (News - Alert)). It also provides proactive services, which gives clients up-to-date information about their Cisco installed base, suport contracts, and product and security alerts to help make informed decisions on the operation of their network infrastructure. Clients get an authorized support service for their Cisco-based devices and equipment and additional value-added services from CompuCom, often for less than they would pay for an original equipment manufacturer support contract. "By combining Cisco's world-class products and services with CompuCom's ability to deliver true end-to-end solutions, our clients have a partner they can trust to meet their IT requirements and deliver critical business outcomes," said Christopher Opat, SVP of CompuCom's Cloud Technology Services. "Given that our clients spend considerable sums of money on their IT infrastructure, they need to support and maintain it in a way that's efficient, reliable, cost-effective and tailored to their individual needs." CompuCom's IntelliCare service addresses the need for fast and efficient technical support service with the added benefit of providing comprehensive visibility and awareness of our clients' installed base of Cisco devices:
Added Opat, "Our clients' network infrastructure is the cornerstone that keeps their business running and operating smoothly. With IntelliCare services, CompuCom helps them keep their Cisco-based IT infrastructure running at the peak performance they need to compete in today's business environment." For more information about CompuCom's IntelliCare service, please visit http://www.compucom.com/services/intelligent-care-services. About CompuCom CompuCom Systems, Inc., a global company headquartered in North America, provides IT managed services, infrastructure solutions, consulting and products to Fortune 1000 companies committed to enhancing their end users' experience. Founded in 1987, privately held CompuCom employs approximately 11,500 associates. For more information, visit www.compucom.com. © Copyright 2017 CompuCom Systems, Inc. All Rights reserved. CompuCom is a registered trademark of CompuCom Systems, Inc. Cisco is a registered trademark of Cisco Corporation and is used with permission. IntelliCare is a trademark of CompuCom Systems, Inc.
View source version on businesswire.com: http://www.businesswire.com/news/home/20170614005676/en/ |
