TMCnet News
Voice4Net’s Chief Executive Officer Rick McFarland to Discuss Monetizing WebRTC at ITEXPO February 8Dallas, TX, January 31, 2017 — Voice4Net, a leading provider of customer interaction and voice communications solutions for businesses, announced its chief executive officer Rick McFarland will participate in a panel at ITEXPO. McFarland’s session, “Monetizing WebRTC,” will take place at 10:30 am on Wednesday, February 8. It is part of the Telecom Reseller Week program, which runs concurrently during the Expo. The event will take place at the Broward County Convention Center in Fort Lauderdale, Florida. The panel will explore ways that businesses—and the technology providers who serve them—can leverage browser-based solutions to generate increased revenue. The session will describe real-world examples in which WebRTC-based solutions have helped customers become more efficient and profitable. “As real-time web technology has become more prevalent, we’re seeing more businesses—particularly contact center operators—that are leveraging these tools to create efficiencies across the board,” said McFarland. “As an early advocate of WebRTC, Voice4Net has created solutions that can be customized to better fit the needs of each customer, increasing their ability to create a premium customer engagement experience, while reducing integration requirements. This results in a more lucrative engagement for the technology providers, who can now offer their customers more powerful and relevant solutions, and at better price points. We look forward to initiating this dialog during Telecom Reseller Week, and are proud to be a part of its outstanding agenda.” About Voice4Net Based in Dallas, Texas, Voice4Net generates effective, powerful tools that seamlessly integrate telephony and database systems, creating unified, malleable and richly functional solutions. Voice4Net is the go-to partner for customer contact center integration, delivering unrivaled flexibility in the crucial area of business communications. The company offers an extensive multimedia offering including a new WebRTC-based product line; plus speech recognition, IVR, ACD, multi-channel outbound dialer and custom agent desktop (CTI) solutions. Voice4Net and its WebRTC Framework suite of contact center solutions are the recipient of the Frost & Sullivan 2014 New Product Innovation Award; the TMC 2016 Communications Solutions Product of the Year award; the INTERNET TELEPHONY 2016 Product of the Year award; The CUSTOMER 2016 Customer Experience Innovation Award; the WebRTCWorld 2016 Product of the Year award; and a 2015 Golden Bridge Award. www.voice4net.com. As a community-building service, TMCnet allows user submitted content which is not always proofed by TMCnet editors. If you feel this entry is of inferior quality or wish to report it for some reason, please forward the URL to "webedit [AT] tmcnet [DOT] com" with your comments. |