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Northgate Markets Leverages UltiPro [Professional Services Close - Up](Professional Services Close - Up Via Acquire Media NewsEdge) Ultimate Software, a cloud provider of people management solutions, announced that Northgate Markets, the owner and operator of approximately 40 supermarkets with 5,000 employees, has improved people management processes and addressed HR business issues related to diversity, communications with a large dispersed workforce, and operational effectiveness since leveraging the UltiPro solution. According to a release, Northgate Markets is an expanding retailer that caters to the Hispanic community. The independent supermarket chain has more than doubled in size within the last six years and needed sophisticated HCM technology that could accommodate employees with preferred languages, cultural backgrounds, age, education, and experience with technology. The company replaced the service bureaus and spreadsheets it had been using for payroll and HR with UltiPro in 2011. Even with the diversity of its workforce that uses UltiPro for job applications, onboarding, benefits enrollment, and access to their personal HR and payroll details, Northgate reports that adoption of UltiPro has been high and the project marked as a success. For Northgate, UltiPro noted it is improving communications among its dispersed workforce; enabling instant, 24-7 access to employee pay, benefits, and HR details; eliminating many inquiries to HR and payroll; providing strategic HCM metrics to decision-makers; and delivering a positive user experience by allowing employees to select personal preferences and individual settings, such as language. Before going live on UltiPro in 2011, Northgate had more difficulty communicating with employees and managing information. Northgate used a service bureau for payroll, and Anaya and her team had to rely on paper, emails, and spreadsheets for HR, which created extra manual effort and costs. Data was not consistent from location to location, and accurate, real-time reporting was difficult. Today, paper-laden processes like onboarding, benefits enrollment, and performance management are automated while employee data is consistent, reliable, and immediately available for analysis at any time. "At Ultimate Software, designing and delivering person-centric technology is what has driven us to create the innovative products and services we offer today. As a result, rapidly expanding businesses with a diverse population of employees, like Northgate Markets, can better achieve their strategic goals," said Greg Swick, chief sales officer at Ultimate Software. "From recruitment through retirement, UltiPro transforms human capital management by centralizing information, making it all easily accessible and tailored to the user experience, and enabling HR leaders to focus on key business initiatives. We're very happy that UltiPro is connecting the people at Northgate Markets with the information and resources they need to work more effectively." More Information: www.ultimatesoftware.com ((Comments on this story may be sent to [email protected])) (c) 2013 ProQuest Information and Learning Company; All Rights Reserved. |