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Aspect Software Names Tom Shepherd as VP, Worldwide Channel and Alliance Sales
[June 21, 2013]

Aspect Software Names Tom Shepherd as VP, Worldwide Channel and Alliance Sales

Jun 21, 2013 (Close-Up Media via COMTEX) -- Aspect Software, a provider of fully-integrated customer interaction management, workforce optimization, and back-office solutions, announced the appointment of Tom Shepherd to the newly-created position of Vice President, Worldwide Channel and Alliance Sales.

According to a release, Shepherd will be responsible for leading the continued expansion of Aspect's global channel presence including program development and evolution as well as the channel partner recruitment.

"Aspect is now on the leading edge of providing customer experience solutions to address the elevated and shifting expectations of today's consumers," said Bryan Sheppeck, Senior Vice President Worldwide Sales, Aspect. "Growing our global channel ecosystem is a vital component to our solution delivery and Tom will be instrumental in leading the assessment and development of our existing partner network, and the business that flows through it, in order to create a solid and thriving foundation for growth." Shepherd, the company noted, brings over 10 years of global sales leadership experience with a background in contact center, business process outsourcing, and channel strategy. Most recently, Shepherd served as Group Vice President with Oracle. He was responsible for leading a team within Oracle's customer experience and cloud services organization for mid-market and indirect sales. Prior to that he led the RightNow Technologies global indirect sales effort, and held sales leadership positions with Convergys and Avaya in North America and in Europe.

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