TMCnet News
Microsoft Response Point Announces SIP Trunking Service ProvidersOriginally posted on VoIP & Gadgets Blog, here: http://blog.tmcnet.com/blog/tom-keating/microsoft/microsoft-response-point-announces-sip-trunking-service-providers.asp.
Update: They contacted me a few hours later and added the following: "With regard to your questions about enabling remote workers. During the presentation/Q&A at the Response Point training today this was a very hot topic! NGT is working on a seat option to work in conjunction with the trunks and enable remote features, such as remote office and simultaneous ring. We'll have more details as SP1 becomes more generally available." “We’ve conducted thorough tests of the services delivered by Cbeyond and NGT and are pleased to align with these leaders and engage their channels to deliver Response Point as a complete VoIP solution to small businesses,” said Xuedong Huang, general manager of Microsoft Response Point. “Brought together, small businesses will experience all the benefits of Response Point’s “magic blue button” for voice dialing with the reliable voice services of these providers.” Response Point chose to align with Cbeyond and NGT because of their focus on coverage, high quality of voice service and customer satisfaction. Each service provider uses the industry standard Session Initiation Protocol (SIP) trunking, which institutes a common protocol among digital voice providers worldwide and will boost quality of service and overall network health. Response Point customers will be able to take advantage of digital voice service based on SIP. “Microsoft’s attention to detail in catering to the small business segment makes Response Point a natural fit for Cbeyond’s IP-based voice and data applications,” said Rob Consolazio, vice president of Marketing and Business Development, Cbeyond. “Small businesses who combine our BeyondVoice with SIPconnect service and the Response Point phone system will gain the advantage of communication tools that big businesses enjoy, at an affordable price.” Each service provider plans to roll out unique partner programs for value-added resellers that will bolster their ability to reach and service small business customers with Response Point. |