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Autonomy Intros Meaning Analytics Warehouse By David Sims TMCnet Contributing Editor Autonomy Corporation plc has announced its Meaning Analytics Warehouse, what company officials are calling "a new IDOL module and the first data warehouse to perform bulk analysis and mining of the vast amounts of information contained in the enterprise including video, voice, e-mail, applications, databases and hundreds of other file types by understanding the concepts, context and patterns contained in the information." "Our philosophy is focused on deriving meaning from the vast amounts of data that resides in organizations and then presenting that data to business intelligence and other key applications to deliver business insight," said Mike Lynch, CEO Autonomy. The Meaning Analytics Warehouse module works by indexing, transforming and analyzing this information based on its meaning and relationships. It builds on and complements Autonomy's established IDOL platform -- which allows enterprises to search and process relevant data in real-time across all data types -- with the addition of historical bulk analysis capabilities. This new capability is intended to make mining of information from all information sources readily available for applications including top end business intelligence, electronic discovery, security and surveillance, and other applications requiring insight created as a bi-product of real-time or transactional systems. As Esteemed Colleague™ Susan Campbell reported yesterday, Autonomy announced the introduction of the Intelligent Contact Center. Using its meaning-based computing technology and expertise in developing voice technologies for the intelligence community, Autonomy has decided to try to extend its established etalk Contact Center portfolio to include advanced intelligence-based functions such as multi-channel interaction analysis and real-time agent support. This move is said by company officials to reflect Autonomy's "vision for the Intelligent Contact Center as a key part of the overall enterprise information value chain -- transforming it from a cost center into a profit center." David Sims is a contributing editor for TMCnet. For more articles please visit David Sims' columnist page. What’s the number one VoIP |
