TMCnet News
Dirigosoft Launches Dirigo iQueue(TM) Customer Contact Solution at Internet Telephony Conference & ExpoPORTLAND, Maine --(Business Wire)-- Dirigosoft Corporation, a provider of world-class customer contact solutions for small and medium businesses, today announced it will debut Dirigo iQueue(TM) at the Internet Telephony Conference & Expo in San Diego, Oct. 10-13 at booth #627. Dirigo iQueue is an intelligent assistant-based communications solution combining a broad array of robust private branch exchange (PBX) features with the advanced capabilities of leading automatic call distribution (ACD) solutions to support mission-critical customer contact strategies. Designed with the functionality, scalability and redundancy of world-class, enterprise solutions, Dirigo iQueue is priced specifically for small- and medium-sized businesses with up to 500 users or five- to 150-position contact centers. "Dirigo iQueue offers unlimited flexibility in choice of how businesses can communicate with their customers. Our intelligent assistant capabilities provide high-performance functionality and flexibility at a price point any business can afford," stated Bill Hunt, president and COO of Dirigosoft. "Built on the very latest technology, Dirigo iQueue enables businesses to deliver superior customer service at a fraction of the cost of competing systems." Dirigo iQueue is easy to install and use and is highly configurable. It comes with a comprehensive set of traditional PBX and ACD features and much more. iQueue delivers actionable data through real-time reporting and results, including insight into queue depths and service levels; measurements for successful campaigns and initiatives with business results; and improved agent management with local or remote monitoring. iQueue's intelligent assistant capabilities allow your office phone to be wherever you are -- on your business laptop, on your home computer, in a client's office. Not just simple call forwarding, iQueue provides true "one number" access. iQueue's flexible call routing helps ensure every caller to your company is properly handled. iQueue supports Voice over Internet Protocol (VoIP) as well as traditional analog and digital telephony, ensuring a flexible fit for every business. Dirigo iQueue is available now. For complete information please call 877-870-1234 or visit www.Dirigosoft.com. Photos and screenshots are available upon request. About Dirigosoft Dirigosoft Corporation was founded to develop and provide world-class business communications solutions for SMBs (small and medium businesses). The name of the corporation is based on the Latin verb dirigo, meaning I lead, I direct or I guide. Dirigo was selected as the name for our products and ultimately our company because the term describes what our products do: direct the communication flow of any company, and lead the market by helping business "Make Contact. Better.(TM)" Headquartered in Portland, Maine, more information on the company is available online at www.Dirigosoft.com. |
