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Global Crossing Receives 2005 Frost & Sullivan Industry Innovation and Advancement AwardPALO ALTO, Calif. --(Business Wire)-- Feb. 15, 2005 -- Frost & Sullivan today announced that Global Crossing (NASDAQ: GLBC) has received the 2005 Frost & Sullivan Industry Innovation and Advancement Award. The award has been conferred on Global Crossing for its pioneering next-generation services, sound business strategy, superior customer relations, state-of-the-art technologies and ongoing educational efforts. The company has been consistently successful in moving the industry forward to new levels of customer value. A leading telecom provider, Global Crossing operates the world's first integrated IP network connecting 300 cities in 30 countries, with services offered in more than 500 cities and 50 countries on six continents around the globe. Global Crossing set a revolutionary trend by being the first carrier to replace older legacy switches and adopting Internet protocol (IP) networks, as evidenced by the previously announced decommissioning of a legacy TDM switch in its network core. "Global Crossing has demonstrated a technology vision in which customer value has been paramount," explains Frost & Sullivan Research Analyst Vinod Ramanathan. "The company's leading-edge IP infrastructure and IFO platform are examples of best-in-class innovation that deliver greater efficiencies, enhanced flexibility and superior performance to customers. With a strong focus on serving customers, Global Crossing has gained an edge over the competition by adopting the 'best fit' technology from the customer perspective." Global Crossing introduced its sophisticated Fast-Track(TM) services in October 2004. A portfolio of white-label and co-branded solutions, Fast-Track enables carrier customers to increase their speed to market and broaden their service and geographic reach for their end customers. For example, by choosing Global Crossing Fast-Track Services, service providers are able to establish an instant IP VPN global footprint with minimal capital investment, which is enabled by Global Crossing's unique iMPLS(TM) interconnect service. Introduced in December 2004, Intelligent Front Office (IFO) is another example of Global Crossing's ground-breaking initiatives and is aimed at implementation of convergence on a broader scale. IFO is an integrated operations and billing support systems platform that enables operational convergence, offering customers the functionality to integrate billing and network software into backend office systems in an efficient and flexible manner. Global Crossing's commitment to serving the customer extends beyond the solutions platform. The company's highly responsive customer support is one of its hallmarks. With a culture focused on customer satisfaction and far-reaching service level agreements (SLAs), the company ensures uninterrupted services for customers throughout the world on Global Crossing's seamless IP network. The company has consistently proved to be a first-mover in adopting the latest and best technology, and has given top priority to enriching the customer experience. These factors combine to make Global Crossing a market leader, paving the way for other participants to follow. About Global Crossing Global Crossing (NASDAQ: GLBC) provides telecommunications solutions over the world's first integrated global IP-based network. Its core network connects more than 300 cities and 30 countries worldwide, and delivers services to more than 500 major cities, 50 countries and 6 continents around the globe. The company's global sales and support model matches the network footprint and, like the network, delivers a consistent customer experience worldwide. Global Crossing IP services are global in scale, linking the world's enterprises, governments and carriers with customers, employees and partners worldwide in a secure environment that is ideally suited for IP-based business applications, allowing e-commerce to thrive. The company offers a full range of managed data and voice products including Global Crossing IP VPN Service, Global Crossing Managed Services and Global Crossing VoIP services, to more than 40 percent of the Fortune 500, as well as 700 carriers, mobile operators and ISPs. Please visit www.globalcrossing.com for more information about Global Crossing. About Frost & Sullivan Frost & Sullivan, a global growth consulting company founded in 1961, partners with clients to create value through innovative growth strategies. The foundation of this partnership approach is our Growth Partnership Services platform, whereby we provide industry research, marketing strategies, consulting, and training to our clients to help grow their business. A key benefit that Frost & Sullivan brings to its clients is a global perspective on a broad range of industries, markets, technologies, econometrics, and demographics. With a client list that includes Global 1000 companies, emerging companies, as well as the investment community, Frost & Sullivan has evolved into one of the premier growth consulting companies in the world. For more information, visit www.frost.com. |
