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Left Bank Solutions Receives "Product of the Year" Award
[March 30, 2005]

Left Bank Solutions Receives "Product of the Year" Award


Monet Workforce Management System Honored for Outstanding Innovation
Los Angeles, CA – March 31 , 2005 – Left Bank Solutions announced today that Technology Marketing Corporation (TMC®)'s Customer Inter@ction Solutions® magazine ( http://www.cismag.com/) has named Monet Workforce Management System as a recipient of its Product of the Year Award. Customer Inter@ction Solutions has been the leading publication in the CRM, call center and teleservices industries since 1982™. This marks the second year in succession that Left Bank has received this prestigious award


Over the past year, Left Bank Solutions has added enterprise functionality to Monet Workforce Management System with the addition of multi-site and multi-time zone features to cater to the needs of large contact centers, and a Web-based workforce management agent and supervisor interface named Monet AnyWhere that provides agents and supervisors with convenient, easy access to scheduling, tracking and exception planning management functions. These enterprise-class features are offered to large centers at a fraction of the cost of alternative solutions.
"We have made Monet very easy to implement and extremely cost effective for small centers while also being able to operate across multiple sites and time zones in large operations," said Charles Ciarlo, President and CEO of Left Bank Solutions. "Further, it offers the finest price/performance product in the industry."
The Product of the Year Award winners were just announced in the latest issue of Customer Inter@ction Solutions magazine.

"Each year Customer Inter@ction Solutions magazine bestows its Product of the Year awards on companies that have demonstrated excellence in technological advancement and application refinements. Left Bank has demonstrated to the editors of Customer Inter@ction Solutions that its products or services have gone the extra mile to help improve both the customer experience and the ROI for the companies that use them," said Nadji Tehrani, Executive Group Publisher and Editor-in-Chief of Customer Inter@ction Solutions.
About Left Bank Solutions
Left Bank Solutions™ is a global provider of workforce optimization solutions for small and medium sized contact centers. Left Bank Solutions enables businesses to leverage their workforce investments by providing efficient deployment of critical resources and effective management of personnel. Results include significant increases in customer service levels and business profitability. The integrated workforce optimization solutions offered by Left Bank Solutions provide customers with powerful workforce optimization systems that allow for immediate, measurable, gains in customer service levels and reduction of contact center costs. For more information about Left Bank Solutions and its products, please visit http://www.leftbanksolutions.com/ or call +1 (310) 207-6800.
Contact:
Yvette Simpson
Left Bank Solutions, Inc
(310) 207-6800, ext 203
ysimpson@leftbanksolutions.com
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