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Global Crossing's iVideoconferencing Named Frost & Sullivan's Best New Videoconferencing Service of 2004
[June 10, 2004]

Global Crossing's iVideoconferencing Named Frost & Sullivan's Best New Videoconferencing Service of 2004

FLORHAM PARK, N.J., June 10 /PRNewswire-FirstCall/ -- Global Crossing today announced that iVideoconferencing has been awarded Frost & Sullivan's Best New Videoconferencing Service of 2004, in recognition of the impact that this innovative service has made to dramatically improve the performance, reliability and quality of ISDN-originated videoconferences.


"Global Crossing's award-winning iVideoconferencing service has become an indispensable asset for multi-national corporations," said John Legere, Global Crossing's CEO. "A fast growing number of companies in a variety of industries have adopted this innovative videoconferencing service that leverages the company's unique global IP network to deliver an unmatched customer experience."
Enterprises benefit from superior quality of service and better reliability, and they save on operation costs using iVideoconferencing's unique service platform by placing ISDN calls directly on Global Crossing's private IP backbone network rather than the public switched telephone network (PSTN). iVideoconferencing enables customers to capitalize on the benefits of IP technology today without having to upgrade their existing ISDN infrastructure by leveraging Global Crossing's private global IP network to backhaul video traffic.
"We selected Global Crossing's iVideoconferencing offer for Frost & Sullivan's 2004 Best New Videoconferencing Service Award because it is an innovative service that leverages customers' existing investments in ISDN videoconferencing," said Roopam Jain, strategic analyst for Frost & Sullivan -- an international strategic market and growth consulting firm with offices worldwide. "By using Global Crossing's wholly-owned global IP network to backhaul video traffic, the company can offer a significant quality and cost advantage that videoconferencing customers have so far been deprived of."
Using iVideoconferencing, customers can save as much as 40 to 70 percent below current ISDN rates on international routes. Traffic is provisioned through Global Crossing's videoconferencing bridges and carried over Global Crossing's MPLS-based IP VPN, terminating on the customer's existing ISDN infrastructure. Global Crossing's robust and reliable network not only provides seamless connectivity, but also ensures the video application gets the security and Quality of Service needed through the company's Class of Service capabilities.
For multi-national corporations, iVideoconferencing addresses the need for maintaining legacy systems, while providing a low risk, clear transition path to IP services. iVideoconferencing provides firms with a highly reliable, resilient global network infrastructure giving corporations an edge in serving clients.
For financial service firms, iVideoconferencing is an effective and economical way to instantaneously bring geographically dispersed teams together for comprehensive meetings. It enhances team interaction and the speed of global information sharing, while reducing expenses and non- productive travel. iVideoconferencing also enables healthcare providers to improve the quality and accessibility of medical care to patients, facilitate the delivery of healthcare services to remote communities without specialists or physicians, and participate in distance learning sessions. For the government, iVideoconferencing enables intra-agency communication and coordination with law enforcement agencies around the world.
"Global Crossing's iVideoconferencing helps large multi-national corporations like Zurich Financial Services Group improve their overall service to clients, enhance productivity and speed-to-market," said Neil Barua, global vice president of collaboration services for Global Crossing. "Corporations that have switched to iVideoconferencing have reported a remarkable difference in the quality of service, reliability and cost-effectiveness of their videoconferences."
ABOUT GLOBAL CROSSING
Global Crossing provides telecommunications solutions over the world's first integrated global IP-based network. Its core network connects more than 300 cities and 30 countries worldwide, and delivers services to more than 500 major cities, 50 countries and 6 continents around the globe. The company's global sales and support model matches the network footprint and, like the network, delivers a consistent customer experience worldwide.
Global Crossing IP services are global in scale, linking the world's enterprises, governments and carriers with customers, employees and partners worldwide in a secure environment that is ideally suited for IP-based business applications, allowing e-commerce to thrive. The company offers a full range of managed data and voice products including Global Crossing IP VPN Service, Global Crossing Managed Services and Global Crossing VoIP services, to more than 40 percent of the Fortune 500, as well as 700 carriers, mobile operators and ISPs.
Please visit http://www.globalcrossing.com/ for more information about Global Crossing.
Statements made in this press release that state the company's intentions, beliefs, expectations, or predictions for the future are forward-looking statements. These statements contain words such as "anticipate," "estimate," "expect," "project," "intend," "plan," "believe," "will," or similar expressions. Such statements are subject to known and unknown risks, uncertainties and other factors that could cause the actual results to differ materially from those contemplated by the statements, including the results of the ongoing review of the company's cost of access liabilities and cost of access operating expenses and the related control environment, and the impact of the expected restatement, as well as the reaction of the company's shareholders, customers, vendors and prospective lenders; the company's history of substantial operating losses and the fact that, in the near term, funds from operations will not satisfy cash requirements; the ability of the company to arrange the necessary financing to fund its liquidity requirements; the likelihood that the prices the company charges for its services will continue to decrease; the company's ability to continue to connect its network to incumbent carriers' networks or maintain Internet peering arrangements on favorable terms; the consequences of any inadvertent violation of the company's Network Security Agreement with the U.S. Government; the impact of actual and potential customers' bankruptcies on the company's sales prospects and results of operations; increased competition and pricing pressures resulting from technology advances and regulatory changes; competitive disadvantages relative to competitors with superior resources; the impact on the company's competitiveness of its technology choices; the company's dependence on third parties for many functions; political, legal and other risks due to the company's substantial international operations; and other risks referenced from time to time in the company's filings with the Securities and Exchange Commission. The company undertakes no duty to update information contained in this press release or in other public disclosures at any time.
CONTACT GLOBAL CROSSING:
Press Contacts
Scott Gardiner
+ 1 973-937-0430
[email protected]

Kendra Langlie
Latin America
+ 1 305-808-5912
[email protected]


Mish Desmidt
Europe
+ 44 (0) 7771-668438
[email protected]

Analysts/Investors Contact
Mitch Burd
+1 800-836-0342
[email protected]

Global Crossing


CONTACT: Press, Scott Gardiner, +1-973-937-0430, [email protected],Kendra Langlie, Latin America, +1-305-808-5912, [email protected],Mish Desmidt, Europe, +44-7771-668438, [email protected], orAnalysts/Investors, Mitch Burd, 1-800-836-0342, [email protected], allof Global Crossing


Web site: http://www.globalcrossing.com/

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