TMCnet News
SmartBug Media® Launches Comprehensive Zendesk to HubSpot Service Hub Migration SolutionSolution guides organizations in maximizing the value of HubSpot by driving customer success at scale throughout the entire customer lifecycle. IRVINE, Calif., April 25, 2024 /PRNewswire/ -- Today, SmartBug Media® — a HubSpot elite solutions partner and the digital agency of choice for organizations looking to create resilient growth across the entire customer lifecycle — announced the launch of a Zendesk to HubSpot Service Hub migration solution. SmartBug's offering stands apart from existing DIY solutions because it's a full-service approach. "We not only manage the heavy lifting of transferring comprehensive customer service data, including sophisticated automations and custom reports, but also provide both in-person and virtual training programs to onboard your team effectively to Service Hub," Jen Spencer, CEO U.S. of SmartBug®, said. "This approach guarantees not just a smooth migration but also a strong foundation for maximizing the value of HubSpot throughout the entire customer lifecycle." p>SmartBug's offering stands apart from existing DIY solutions because it's a full-service approach, which includes:
SmartBug's introduction of this migration tool follows HubSpot's launch of an array of new features for its Service Hub customer support solution, including skills-based routing and a help desk that centralizes support and customer success operations into an omnichannel system. With those upgrades, companies can now consolidate disparate databases into a single, integrated database by managing all support conversations and tickets within one unified HubSpot platform. "As the needs of our customers continue to evolve and grow ever more complex, it's so reassuring to know that SmartBug is there to always deliver exceptional help and value at every stage of their journey," says Brian Garvey, SVP, Solutions Partner and Provider Ecosystem at HubSpot. "Businesses who want to invest in delightful support and customer experiences at scale - with unified insights - can now migrate even more easily to HubSpot's reinvented Service Hub." In addition to a smooth technical transition, this offering also focuses on the broader strategic goal of emphasizing the full customer lifecycle by improving operational efficiency, reducing customer churn and enhancing customer experience. Standout features and advantages SmartBug's migration solution offers include:
To learn more about the Zendesk to HubSpot migration solution, visit here. ABOUT SMARTBUG MEDIA® SmartBug Media® is the digital agency of choice for organizations looking to create resilient growth across the entire customer lifecycle. From marketing to sales, revenue operations to customer success and e-commerce to integration, SmartBug® combines sound strategies and technology with top talent to de-risk the future and set a course for continued success. As a two-time HubSpot North American Partner of the Year, SmartBug is one of HubSpot's top elite solutions partners. SmartBug is also a Google Premier Partner and an Elite Master partner of Klaviyo. For more information about SmartBug Media, visit smartbugmedia.com. For SmartBug Media Inquiries, Contact: View original content to download multimedia:https://www.prnewswire.com/news-releases/smartbug-media-launches-comprehensive-zendesk-to-hubspot-service-hub-migration-solution-302126969.html SOURCE SmartBug Media |