Online therapy services market size to grow by USD 9.31 billion from 2021 to 2026: Increasing preference for online services to drive growth - Technavio

NEW YORK, March 27, 2023 /PRNewswire/ -- The global online therapy services market size is estimated to increase by USD 9.31 billion from 2021 to 2026. The market's growth momentum will accelerate at a CAGR of 27.7%. The increasing preference for online services is driving the market growth. Online therapy services enable patients to consult with professionals remotely, which makes them cost-effective. The high penetration of smartphones and tablets and the rising consumer demand for customized services have increased the focus on online therapy services. Several vendors offer audio-visual and textual content compatible with smartphone devices. Therefore, high Internet penetration is expected to fuel market growth during the forecast period. However, concerns related to lack of privacy are challenging the online therapy services market growth. Passive services can collect data using smartphone features such as GPS without the knowledge of the patient or provider. Therapy centers, clinics, and hospitals should use secure credentials to operate online. However, threats related to information security, unwarranted access, and patient data privacy have increased. These factors may hinder the growth of the global online therapy services market during the forecast period. Discover more insights on the market before buying the full report -Request a sample report

Online therapy services market – Vendor analysis
Vendor Landscape –

The global online therapy services market is fragmented, with the presence of several numerous large, medium, and small vendors. A few prominent vendors that offer online therapy services in the market are 7 Cups of Tea Co., American Well Corp., BreakThrough Counseling Services, Calmerry, CareMe Health, Cerebral Inc., CRN Solutions AB Corp., DocVita Inc., Felicity, Heart it out, HopeQure Wellness Solutions Pvt. Ltd., Manochikitsa online counseling and Therapy, Mind Voyage, Priory, ReGain, TALKSPACE INC, TalktoAngel, Teladoc Health Inc., ThriveTalk, and Thriveworks Counseling and others.

Most of the smaller businesses are concentrated in regional markets, while the majority of large and established players have sales and distribution networks globally. Vendors compete based on factors such as price, quality of service, grade, distribution, and brand recognition. The market is highly competitive and is dominated by global vendors. There is intense rivalry among vendors, which encourages them to opt for pricing and marketing strategies to retain their market shares and seize new opportunities. To survive in a competitive environment, it becomes imperative for manufacturers to promote their product offerings through a clear and unique value proposition.

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Vendor offerings -

• 7 Cups of Tea Co. - The company offers online therapy services such as online therapy for depression, anxiety, relationships, and more. It offers online therapy and free support to people experiencing emotional distress by connecting them with trained therapists.
• American Well Corp. - The company offers online therapy services such as virtual counseling for anxiety, stress management, OCD, and others. It also offers an online platform that enables virtual and automated care delivery from primary and urgent care, such as telepsychiatry.
• BreakThrough Counseling Services - The company offers online therapy services such as group therapy. It offers online and offline therapy platforms, with expertise in individual, child, adolescent, family, marriage, and group therapy and medication management.
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Online therapy services market - Segmentation assessment

Segment overview
Technavio has segmented the market based on application (residential use and commercial).

• The residential use segment will account for a significant share of the market growth during the forecast period. Residential online therapy is often provided at the client's home. In residential online therapy services, an integrated wellness approach is used. These services engage patients in recreational activities such as exercise, sports, music, and art, which help in recovery. The changing preferences of customers toward holistic recovery are expected to drive the growth of the segment.

Geography Overview
Based on geography, the global online therapy services market is segmented into North America, Europe, Asia, and Rest of World (ROW). The report provides actionable insights and estimates the contribution of all regions to the growth of the global online therapy services market.

• North America will account for 42% of the global market's growth during the forecast period. The US is the key contributor to the online therapy services market in the region. Moreover, market growth in this region will be faster than the growth of the market in other regions. The growing awareness about the importance of online therapy services will drive the online therapy services market growth in North America during the forecast period.

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Online therapy services market – key Trends

The growing popularity of online healthcare services is a key trend in the market. Telehealth services refer to the use of telecommunications or videoconferencing for the remote delivery of services. These services help improve access to healthcare. Established vendors have expanded their offerings to provide telehealth services. They have adopted both organic and inorganic growth strategies, such as launching new products and services and acquisitions. Such developments are likely to increase the demand for online therapy services. This, in turn, will have a positive impact on the growth of the global online therapy services market during the forecast period.

Market trends have an impact on market dynamics, which can impact businesses. Find more insights in a sample report!

What are the key data covered in this online therapy services market report?

• CAGR of the market during the forecast period
• Detailed information on factors that will drive the growth of the online therapy services market between 2022 and 2026
• Precise estimation of the size of the online therapy services market and its contribution to the parent market
• Accurate predictions about upcoming trends and changes in consumer behavior
• Growth of the online therapy services market across North America, Europe, Asia, and Rest of World (ROW)
• A thorough analysis of the market's competitive landscape and detailed information about vendors
• Comprehensive analysis of factors that will challenge the growth of online therapy services market vendors

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Table of contents

1 Executive Summary

• 1.1 Market overview 
• Exhibit 01: Executive Summary – Chart on Market Overview
• Exhibit 02: Executive Summary – Data Table on Market Overview
• Exhibit 03: Executive Summary – Chart on Global Market Characteristics
• Exhibit 04: Executive Summary – Chart on Market by Geography
• Exhibit 05: Executive Summary – Chart on Market Segmentation by Application
• Exhibit 06: Executive Summary – Chart on Incremental Growth
• Exhibit 07: Executive Summary – Data Table on Incremental Growth
• Exhibit 08: Executive Summary – Chart on Vendor Market Positioning

2 Market Landscape

• 2.1 Market ecosystem 
• Exhibit 09: Parent market
• Exhibit 10: Market Characteristics

3 Market Sizing

• 3.1 Market definition 
• Exhibit 11: Offerings of vendors included in the market definition

• 3.2 Market segment analysis 
• Exhibit 12: Market segments

• 3.3 Market size 2021

• 3.4 Market outlook: Forecast for 2021-2026 
• Exhibit 13: Chart on Global - Market size and forecast 2021-2026 ($ million)
• Exhibit 14: Data Table on Global - Market size and forecast 2021-2026 ($ million)
• Exhibit 15: Chart on Global Market: Year-over-year growth 2021-2026 (%)
• Exhibit 16: Data Table on Global Market: Year-over-year growth 2021-2026 (%)

4 Five Forces Analysis

• 4.1 Five forces summary 
• Exhibit 17: Five forces analysis - Comparison between 2021 and 2026

• 4.2 Bargaining power of buyers 
• Exhibit 18: Chart on Bargaining power of buyers – Impact of key factors 2021 and 2026

• 4.3 Bargaining power of suppliers 
• Exhibit 19: Bargaining power of suppliers – Impact of key factors in 2021 and 2026

• 4.4 Threat of new entrants 
• Exhibit 20: Threat of new entrants – Impact of key factors in 2021 and 2026

• 4.5 Threat of substitutes 
• Exhibit 21: Threat of substitutes – Impact of key factors in 2021 and 2026

• 4.6 Threat of rivalry 
• Exhibit 22: Threat of rivalry – Impact of key factors in 2021 and 2026

• 4.7 Market condition 
• Exhibit 23: Chart on Market condition - Five forces 2021 and 2026

5 Market Segmentation by Application

• 5.1 Market segments 
• Exhibit 24: Chart on Application - Market share 2021-2026 (%)
• Exhibit 25: Data Table on Application - Market share 2021-2026 (%)

• 5.2 Comparison by Application 
• Exhibit 26: Chart on Comparison by Application
• Exhibit 27: Data Table on Comparison by Application

• 5.3 Residential use - Market size and forecast 2021-2026
• Exhibit 28: Chart on Residential use - Market size and forecast 2021-2026 ($ million)
• Exhibit 29: Data Table on Residential use - Market size and forecast 2021-2026 ($ million)
• Exhibit 30: Chart on Residential use - Year-over-year growth 2021-2026 (%)
• Exhibit 31: Data Table on Residential use - Year-over-year growth 2021-2026 (%)

• 5.4 Commercial - Market size and forecast 2021-2026
• Exhibit 32: Chart on Commercial - Market size and forecast 2021-2026 ($ million)
• Exhibit 33: Data Table on Commercial - Market size and forecast 2021-2026 ($ million)
• Exhibit 34: Chart on Commercial - Year-over-year growth 2021-2026 (%)
• Exhibit 35: Data Table on Commercial - Year-over-year growth 2021-2026 (%)

• 5.5 Market opportunity by Application 
• Exhibit 36: Market opportunity by Application ($ million)

6 Customer Landscape

• 6.1 Customer landscape overview 
• Exhibit 37: Analysis of price sensitivity, lifecycle, customer purchase basket, adoption rates, and purchase criteria

7 Geographic Landscape

• 7.1 Geographic segmentation 
• Exhibit 38: Chart on Market share by geography 2021-2026 (%)
• Exhibit 39: Data Table on Market share by geography 2021-2026 (%)

• 7.2 Geographic comparison 
• Exhibit 40: Chart on Geographic comparison
• Exhibit 41: Data Table on Geographic comparison

• 7.3 North America - Market size and forecast 2021-2026
• Exhibit 42: Chart on North America - Market size and forecast 2021-2026 ($ million)
• Exhibit 43: Data Table on North America - Market size and forecast 2021-2026 ($ million)
• Exhibit 44: Chart on North America - Year-over-year growth 2021-2026 (%)
• Exhibit 45: Data Table on North America - Year-over-year growth 2021-2026 (%)

• 7.4 Europe - Market size and forecast 2021-2026
• Exhibit 46: Chart on Europe - Market size and forecast 2021-2026 ($ million)
• Exhibit 47: Data Table on Europe - Market size and forecast 2021-2026 ($ million)
• Exhibit 48: Chart on Europe - Year-over-year growth 2021-2026 (%)
• Exhibit 49: Data Table on Europe - Year-over-year growth 2021-2026 (%)

• 7.5 Asia - Market size and forecast 2021-2026
• Exhibit 50: Chart on Asia - Market size and forecast 2021-2026 ($ million)
• Exhibit 51: Data Table on Asia - Market size and forecast 2021-2026 ($ million)
• Exhibit 52: Chart on Asia - Year-over-year growth 2021-2026 (%)
• Exhibit 53: Data Table on Asia - Year-over-year growth 2021-2026 (%)

• 7.6 Rest of World (ROW) - Market size and forecast 2021-2026
• Exhibit 54: Chart on Rest of World (ROW) - Market size and forecast 2021-2026 ($ million)
• Exhibit 55: Data Table on Rest of World (ROW) - Market size and forecast 2021-2026 ($ million)
• Exhibit 56: Chart on Rest of World (ROW) - Year-over-year growth 2021-2026 (%)
• Exhibit 57: Data Table on Rest of World (ROW) - Year-over-year growth 2021-2026 (%)

• 7.7 US - Market size and forecast 2021-2026
• Exhibit 58: Chart on US - Market size and forecast 2021-2026 ($ million)
• Exhibit 59: Data Table on US - Market size and forecast 2021-2026 ($ million)
• Exhibit 60: Chart on US - Year-over-year growth 2021-2026 (%)
• Exhibit 61: Data Table on US - Year-over-year growth 2021-2026 (%)

• 7.8 Germany - Market size and forecast 2021-2026
• Exhibit 62: Chart on Germany - Market size and forecast 2021-2026 ($ million)
• Exhibit 63: Data Table on Germany - Market size and forecast 2021-2026 ($ million)
• Exhibit 64: Chart on Germany - Year-over-year growth 2021-2026 (%)
• Exhibit 65: Data Table on Germany - Year-over-year growth 2021-2026 (%)

• 7.9 China - Market size and forecast 2021-2026
• Exhibit 66: Chart on China - Market size and forecast 2021-2026 ($ million)
• Exhibit 67: Data Table on China - Market size and forecast 2021-2026 ($ million)
• Exhibit 68: Chart on China - Year-over-year growth 2021-2026 (%)
• Exhibit 69: Data Table on China - Year-over-year growth 2021-2026 (%)

• 7.10 UK - Market size and forecast 2021-2026
• Exhibit 70: Chart on UK - Market size and forecast 2021-2026 ($ million)
• Exhibit 71: Data Table on UK - Market size and forecast 2021-2026 ($ million)
• Exhibit 72: Chart on UK - Year-over-year growth 2021-2026 (%)
• Exhibit 73: Data Table on UK - Year-over-year growth 2021-2026 (%)

• 7.11 India - Market size and forecast 2021-2026
• Exhibit 74: Chart on India - Market size and forecast 2021-2026 ($ million)
• Exhibit 75: Data Table on India - Market size and forecast 2021-2026 ($ million)
• Exhibit 76: Chart on India - Year-over-year growth 2021-2026 (%)
• Exhibit 77: Data Table on India - Year-over-year growth 2021-2026 (%)

• 7.12 Market opportunity by geography 
• Exhibit 78: Market opportunity by geography ($ million)

8 Drivers, Challenges, and Trends

• 8.1 Market drivers

• 8.2 Market challenges

• 8.3 Impact of drivers and challenges 
• Exhibit 79: Impact of drivers and challenges in 2021 and 2026

• 8.4 Market trends

9 Vendor Landscape

• 9.1 Overview

• 9.2 Vendor landscape 
• Exhibit 80: Overview on Criticality of inputs and Factors of differentiation

• 9.3 Landscape disruption 
• Exhibit 81: Overview on factors of disruption

• 9.4 Industry risks 
• Exhibit 82: Impact of key risks on business

10 Vendor Analysis

• 10.1 Vendors covered 
• Exhibit 83: Vendors covered

• 10.2 Market positioning of vendors 
• Exhibit 84: Matrix on vendor position and classification

• 10.3 7 Cups of Tea Co. 
• Exhibit 85: 7 Cups of Tea Co. - Overview
• Exhibit 86: 7 Cups of Tea Co. - Product / Service
• Exhibit 87: 7 Cups of Tea Co. - Key offerings

• 10.4 American Well Corp. 
• Exhibit 88: American Well Corp. - Overview
• Exhibit 89: American Well Corp. - Product / Service
• Exhibit 90: American Well Corp. - Key offerings

• 10.5 BreakThrough Counseling Services 
• Exhibit 91: BreakThrough Counseling Services - Overview
• Exhibit 92: BreakThrough Counseling Services - Product / Service
• Exhibit 93: BreakThrough Counseling Services - Key offerings

• 10.6 Calmerry 
• Exhibit 94: Calmerry - Overview
• Exhibit 95: Calmerry - Product / Service
• Exhibit 96: Calmerry - Key offerings

• 10.7 Cerebral Inc. 
• Exhibit 97: Cerebral Inc. - Overview
• Exhibit 98: Cerebral Inc. - Product / Service
• Exhibit 99: Cerebral Inc. - Key offerings

• 10.8 ReGain 
• Exhibit 100: ReGain - Overview
• Exhibit 101: ReGain - Product / Service
• Exhibit 102: ReGain - Key offerings

• 10.9 TALKSPACE INC 
• Exhibit 103: TALKSPACE INC - Overview
• Exhibit 104: TALKSPACE INC - Product / Service
• Exhibit 105: TALKSPACE INC - Key offerings

• 10.10 Teladoc Health Inc. 
• Exhibit 106: Teladoc Health Inc. - Overview
• Exhibit 107: Teladoc Health Inc. - Business segments
• Exhibit 108: Teladoc Health Inc. - Key offerings
• Exhibit 109: Teladoc Health Inc. - Segment focus

• 10.11 ThriveTalk 
• Exhibit 110: ThriveTalk - Overview
• Exhibit 111: ThriveTalk - Product / Service
• Exhibit 112: ThriveTalk - Key offerings

• 10.12 Thriveworks Counseling 
• Exhibit 113: Thriveworks Counseling - Overview
• Exhibit 114: Thriveworks Counseling - Product / Service
• Exhibit 115: Thriveworks Counseling - Key offerings

11 Appendix

• 11.1 Scope of the report

• 11.2 Inclusions and exclusions checklist 
• Exhibit 116: Inclusions checklist
• Exhibit 117: Exclusions checklist

• 11.3 Currency conversion rates for US$ 
• Exhibit 118: Currency conversion rates for US$

• 11.4 Research methodology 
• Exhibit 119: Research methodology
• Exhibit 120: Validation techniques employed for market sizing
• Exhibit 121: Information sources

• 11.5 List of abbreviations 
• Exhibit 122: List of abbreviations

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