SUBSCRIBE TO TMCnet
TMCnet - World's Largest Communications and Technology Community

TMC NEWS

TMCNET eNEWSLETTER SIGNUP

Fenergo Helps Financial Institutions Improve Efficiencies With New Suite of Client Lifecycle Management Tools
[May 26, 2019]

Fenergo Helps Financial Institutions Improve Efficiencies With New Suite of Client Lifecycle Management Tools


Digital Client Orchestration enables a faster, more efficient, omni-channel customer experience

DUBLIN, May 27, 2019 /PRNewswire/ -- Fenergo, a leading provider of digital Client Lifecycle Management (CLM) solutions for financial institutions, today announces the launch of Digital Client Orchestration, a suite of CLM tools that integrates front, middle and back office systems using an API-led approach.

A recent Fenergo survey[i] found that over one third of banks have lost customers due to inefficient or slow client onboarding, costing them $10bn in lost revenue per annum. To counter this challenge, Fenergo Digital Client Orchestration expedites the onboarding process, enabling efficiencies of up to 82% while enabling staff to focus on more value-add tasks.

Fenergo's Digital Client Orchestration provides a steel thread that digitally directs the customer journey through all internal approval processes, ensuring fast, compliant onboarding, from any front-end channel including mobile, web, desktop and in-person. The suite of tools harness automatd workflow rules to eliminate manual data entry errors. Underpinned with a centralized data management approach, financial institutions can achieve a single client view throughout the lifecycle whilst building customer loyalty through optimised customer experiences.



Marc Murphy, CEO, Fenergo, said: "It's now or never for banks and financial institutions that haven't yet embraced digital. The beauty of an API-led approach enables banks and FS institutions to achieve true Digital Client Orchestration by delivering frictionless end-to-end customer journeys to any channel, significantly improving the customer experience and reducing operational inefficiencies."

Fenergo Digital Client Orchestration is built upon the core Fenergo CLM building blocks including Know Your Customer (KYC) compliance, Anti Money Laundering (AML) screening, global derivatives reform rules, tax compliance, client risk assessment, account opening and client master data.


For more information on the technology behind Digital Client Orchestration click here for the brochure or register here to join a webinar discussion.

Fenergo (www.fenergo.com)

Fenergo is the leading provider of digital Client Lifecycle Management (CLM) software solutions. Its award-winning API-first CLM solutions digitally transform how financial institutions manage clients; from onboarding to KYC/AML and regulatory compliance, to data management and ongoing lifecycle management to offboarding. Fenergo empowers financial institutions to deliver seamless, frictionless CX while achieving a single client view across, products, business lines and jurisdictions.

[i] Fenergo CLM Industry Trends Report – The Cost of Poor CX


[ Back To TMCnet.com's Homepage ]









Technology Marketing Corporation

35 Nutmeg Drive Suite 340, Trumbull, Connecticut 06611 USA
Ph: 800-243-6002, 203-852-6800
Fx: 203-866-3326

General comments: tmc@tmcnet.com.
Comments about this site: webmaster@tmcnet.com.

STAY CURRENT YOUR WAY

© 2019 Technology Marketing Corporation. All rights reserved | Privacy Policy