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European Hosted IP Telephony and UCaaS Market Prepares to Stave Off Competition from Aggressive US PlayersLONDON, May 17, 2017 /PRNewswire/ -- European telecom carriers' initiatives to discontinue integrated services digital network (ISDN) services are driving carrier and customer migration to Internet protocol (IP) connectivity services. The move is also fuelling adoption of next-generation business communication solutions, such as hosted private branch exchange (PBX) and unified communications as a service (UCaaS). Increasing availability of compelling cloud communications offerings and expanding feature sets, including advanced collaboration and mobility, will further boost market growth. However, customer inertia due to significant investments in premises-based communications infrastructure can curb growth, despite awareness of UCaaS benefits. European Hosted IP Telephony and UCaaS Market, Forecast to 2023, a part of Frost & Sullivan's Enterprise Communications Growth Partnership Service program, finds that in addition to international expansion, value-added services (e.g., implementation, integration, customisation) and channel development, including white-label and platform as a service (PaaS) partnerships, will represent key growth opportunities. The study explores European hosted IP telephony and UCaaS market and technology trends as well as drivers and restraints, forecasting growth potential for the next six years. For complimentary access to more information on this analysis, or to find out more, please email Anna Zanchi, Corporate Communications: [email protected] "The expansion of US providers into European markets will increase price pressures as they offer both lower prices for basic services and the delivery of more comprehensive service bundles," said Digital Transformation Vice Principal Elka Popova. "National boundaries in European markets are relatively small compared to the US and do not allow providers to sufficiently scale their operations. To succeed and maintain high growth rates, European providers must seek to expand throughout Europe and internationally." Key trends in the European IP telephony and UCaaS market include:
Major players in the European hosted business communications services include BT, Elisa, Hrvatski Telekom, KPN, Netia, NFON, Orange, TDC, Telefonica, Telenor, Telia-Sonera, Verizon, and Vodafone. Among US providers targeting European markets, 8x8, Fuze, Microsoft (with Office 365 E5 bundle), and RingCentral have strong potential with their feature-rich, competitively priced UCaaS solutions. About Frost & Sullivan Contact: To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/european-hosted-ip-telephony-and-ucaas-market-prepares-to-stave-off-competition-from-aggressive-us-players-300459130.html SOURCE Frost & Sullivan |