TMCnet News
Computer-Rx Empowers Community Pharmacies with Digital Communications Solutions from UpdoxOCOEE, Fla., Aug. 7, 2018 /PRNewswire/ -- Transaction Data Systems (TDS), the leader in pharmacy management systems including Rx30 and Computer-Rx, is helping pharmacies bring their communications into the digital age with exciting new solutions including two-way patient texting, digital faxing and an integrated intake queue. Through its partnership with Updox, Computer-Rx customers have gained access to Pharmacy Connect, Updox's collaboration platform, which includes integrated communication and patient engagement solutions that work seamlessly with their pharmacy management platform. It gives pharmacies an easy, intuitive way to engage patients, increase pharmacy revenue and connect with physicians and other members of the care team. "We are thrilled that Computer-Rx pharmacy customers are now able to communicate digitally with patients through texting, the preferred communication method of an entire generation of patients," said Russell Murrow, vice president of sales and marketing. "Enabling pharmacies to communicate in this hassle-free way naturally facilitates a better relationship between pharmacies and their patients and improves the level of care pharmacies are able to give those customers." Through Updox, pharmacies can send one-off text messages, establish campaigns such as flu shot availability and set up a patient engagement portal allowing patients to access medication records, set appointments and pharmacy messages. In addition to improved patient communications, the Updox integration also vastly improves the methods by which pharmacies and doctors communicate, freeing Computer-Rx customers from the hassles of paper faxing and multile phone calls, and instead offering them a digital intake queue integrated within their pharmacy software. Customers who take advantage of this integration can access faxes directly in the pharmacy software, eliminating the need for paper, toner and a fax machine. "Updox simplifies the business of healthcare by eliminating the need for various, time-consuming, single-point solutions. Through one easy platform, pharmacies can review incoming faxes, respond to patient messages, answer prescriber requests, promote vaccine clinics and send a text to a patient that their prescription is ready. This can all be done from one platform, almost all at the same time," said Michael Morgan, chief executive officer, Updox. "Pharmacies are a vital part of clinical care teams. The efficiency and cost-savings that Updox offers means pharmacists can spend more time with patients and prescribers to support care coordination and maximize new revenue opportunities." Beth B., D.Ph., lead pharmacist and pharmacy owner in Surgoinsville, Tenn., is a TDS customer who started using Pharmacy Connect in her pharmacy at the end of 2016. "Updox offers a really easy solution to get started with and start using quickly. We're already saving money with it and I see it as being very valuable to expanding our clinic operations," said Bryan. "It is a great way for us to expand services and coordinate care." About Transaction Data Systems (TDS) About Updox Updox provides customer relationship management (CRM), patient experience and provider communication solutions that work together to connect healthcare providers, including physicians, patients, payers, pharmacies, labs, supply chain partners and other out-of-hospital partners. Through the Updox network, customers can access a full suite of applications including secure messaging, document management, patient portal, appointment scheduling and reminders, credit card payments, and health alerts, all with the goal of driving improved outcomes through more efficient communications, patient/partner engagement and better care coordination. Learn more at www.updox.com. MEDIA CONTACT: View original content with multimedia:http://www.prnewswire.com/news-releases/computer-rx-empowers-community-pharmacies-with-digital-communications-solutions-from-updox-300693606.html SOURCE Transaction Data Systems |