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ARCOS to help EnergyUnited prep for emergencies, track rest-time for line workers
[February 05, 2019]

ARCOS to help EnergyUnited prep for emergencies, track rest-time for line workers


COLUMBUS, Ohio, Feb. 05, 2019 (GLOBE NEWSWIRE) -- This spring, ARCOS® LLC will implement its resource management solution to automate Statesville, N.C.-based EnergyUnited’s process for managing callout opportunities, providing emergency training and tracking rest periods for its line workers.

Line crews responds to a callout
An electric utility line crew moves a crane into position to pick up material from a service yard in response to an automated callout.


“Tropical storms Florence and Michael and snowstorm Diego and winter storm Gia directly impacted our system within a three-month period,” said John McMurray, chief operating officer for EnergyUnited. “With our present method of manually calling employees, it detracts from our dispatchers’ attention on storm restoration. Dispatchers are busy notifying crews, while outages are placed on hold to monitor and provide equally distributed employee opportunities for outage restoration.”

EnergyUnited, the largest electric cooperative in North Caroina, plans to launch the ARCOS Callout and Scheduling Suite during the second quarter of 2019. The utility will use ARCOS as its platform for responding to, restoring and reporting on outages. According to McMurray, equitably spreading callout opportunities among all qualified field personnel provides additional emergency training situations that boost workers’ skills.



In the future, when major storms threaten EnergyUnited’s system, says McMurray, the utility will know that all its line workers are better prepared to collectively respond to co-op members. The ARCOS solution will also ensure that when EnergyUnited’s field workers are between shifts they take the required rest period to recuperate and prepare for more work. With its manually handled rest-time process, EnergyUnited relies on its managers and employees to write down or recall the number of hours they worked and rested.

“We’re relying on people’s memory; we want to automate and document the process for rest time,” adds McMurray. “Automating the process with ARCOS means we’ll more efficiently distribute emergency work and track responses and rest periods.”


With the ARCOS solution, managers, dispatchers, substation personnel, line workers and a variety of other classifications will be able to plan, launch and track the status of automated, after-hours calls from their desktops, tablets and smartphones. EnergyUnited delivers electricity to approximately 250,000 people via 195 miles of transmission, 8,100 miles of overhead distribution and 4,300 miles of underground distribution lines.

About ARCOS LLC
ARCOS is a leader in delivering SaaS solutions for managing the resources of critical infrastructure sectors. The ARCOS solution goes beyond the callout of crews and automatically plans for all types of events, and reports on the up-to-the-minute location and status of equipment and crews via mobile technology for utilities, airlines, manufacturers and industrial facilities. The ARCOS resource management platform helps utilities, airlines, manufacturers and industrial facilities save time and money, while improving customer satisfaction, safety and the efficiency and accuracy of operations. Learn more about ARCOS resource management software at  http://www.arcos-inc.com.

A photo accompanying this announcement is available at //www.globenewswire.com/NewsRoom/AttachmentNg/bdd56436-3982-4ae2-bf94-6758ec336bf8

The photo is also available via AP PhotoExpress.

Media contact:
Dean Heid
dheid@arcos-inc.com

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