8x8 Delivers New Integrated Cloud Contact Center and Communications Capabilities for Hybrid Work
8x8, Inc. (NYSE:EGHT), a leading integrated cloud communications platform provider, today announced contact center, voice communications, chat, and meetings product enhancements, including the new 8x8 Work for Web as well as the industry's only platform-wide SLA, to help organizations enable hybrid work. According to research commissioned by 8x8 (News - Alert), 82 percent of organizations plan to offer a mix of in the office and remote work, and the newest 8x8 capabilities enable employees to stay productive wherever and however they work.
New Hybrid Work Capabilities
Communicate and Collaborate from Anywhere on Any Device
Ensure Peace of Mind for Enterprises on a Global Scale
"Organizations across the globe are adopting a hybrid work model, which is transforming the way employees and customers communicate, collaborate and engage," said Dejan Deklich, Chief Product Officer at 8x8, Inc. "The 8x8 Customer First, Product First, Team First culture drives our commitment to innovate on the integrated cloud contact center and communications platform, allowing organizations and their employees to work and engage from anywhere, on any device in the app of their choice."
Register for the upcoming Spring 2021 Release webinar on May 4, 2021, at 8 am PT / 11 am ET to learn about the latest 8x8 contact center, voice communications, chat, meetings and CPaaS product enhancements.
Recently, 8x8 was named a Leader in the 2020 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide1. This is the ninth consecutive year 8x8 has been recognized as a Leader in this report. 8x8 was also recognized as a Challenger in the 2020 Gartner Magic Quadrant for Contact Center as a Service2.
 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide, Rafael Benitez, Megan Fernandez, Daniel O'Connell, Christopher Trueman, Pankil Sheith, November 12, 2020. This Magic Quadrant report name has changed from 2015 onwards- 2015-2020: Magic Quadrant for Unified Communications as a Service, Worldwide, 2014: Magic Quadrant for Unified Communications as a Service, North America With Additional Regional Presence, 2012-2013: Magic Quadrant for Unified Communications as a Service, North America.
 Gartner Magic Quadrant for Contact Center as a Service, Steve Blood, Drew Kraus, Pri Rathnayake, November 9, 2020.
About 8x8, Inc.
8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of contact center, voice communications, video, chat and API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business. For additional information, visit www.8x8.com, or follow 8x8 on LinkedIn, Twitter and Facebook.
8x8® and 8x8 X Series™ are trademarks of 8x8, Inc.
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