Creating a startup or small and mid-size enterprise (SME) can be a stressful but exciting endeavor for entrepreneurs. There is a lot to consider, from drafting a business plan to marketing strategies, not to mention the pressure of the financials. Any business is bound to face challenges from front-end to back-end issues that need to be solved by cost-efficient and quality solutions. 

BPO to the Philippines has become one of the go-to resources for startups and SMEs to help take much of the many challenges and stresses new startups face-off of their hands. BPOs can help businesses solve complex organizational issues and constraints such as:

• Limited financial resources
• Hiring, training, and retaining top talent at a fair and reasonable wage
• Providing products and services at a low cost to meet increasing demands without breaking the bank
• Creating a customer support system that creates a quality customer experience to help answer questions and provide assistance
   

Many of these challenges can be especially difficult to achieve for new companies, especially to avoid the higher overhead that tends to be a struggle for most startups and SMEs. Outsourcing to the Philippines provides the ability to leverage world-class, English-speaking talent at a fraction of the cost if they were to source onshore and give them a competitive edge. 

Benefits of Choosing the Philippines as a Preferred Outsourcing Destination for Business Processes

BPO in the Philippines has been growing rapidly and is a massive economic boost for the island nation as it continues to grow and become a strong option as a resource for offshore outsourcing. The Philippines provides many of the back- and front-end services that can significantly benefit corporations worldwide; from providing call centers to IT services, the Philippines has quickly become a preferred outsourcing destination for many US-based companies. Some of the benefits include:

Large Talent Pool of Highly Skilled Workers – The education system closely follows that of the education system in the United States. Many workers are well-educated, easily adaptable, and willing to work. The workforce often has been through classes and training that has them prepared with the skills ready to take on any challenge. 

Strong English Proficiency – One of the official languages of the Philippines is English, making the Philippines a competitive choice when choosing to outsource. Not only is English an official language, but it is also used as one of the primary languages in the education system, meaning many Filipinos are fluent and better at communication.

Close Cultural Affinity with the United States – Much of the Philippines has adopted western culture and lifestyle as they were once a former United States protectorate. Communication is essential with internal teams and the targeted customer base. The ability to communicate with minimal barriers can increase productivity with internal teams and help build better relationships with customers.

Cost-Effective – Many companies choose to outsource to save on costs and reduce overhead. Outsourcing to the Philippines can provide low-cost labor and the benefit of low-cost operating procedures with a return of high-quality work. 

Data Security and Privacy – The BPO industry is a major economical factor in the Philippines economy. The government has worked hard to ensure the BPO industry can thrive and grow by ensuring there are laws and regulations that protect data through data privacy act and ensure the standards are able to meet requirements to protect confidential data that many companies may be required to share to continue to operate. 

Immediate Labor Pool Availability – Much of the population in the Philippines is a new graduate or just slightly above meaning there are many people able and willing to work immediately. Finding good workers is made easy across various industries, including technology, business support, customer support, and more. Workers are not only well educated, but they are also young and eager to learn and discover new opportunities.

As the challenges startups and SMEs face become increasingly more complex in these economic times, the pressure from all sides of the business can be daunting. The Philippines have become one of the most sought-after outsourcing destinations for the many benefits the people can provide to help provide low cost, quality solutions for business processes for all size companies.