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March 24, 2022

Using Modern Technology Makes the Job of Personal Injury Attorneys Easy



The digital revolution and the Internet have transformed nearly every sector of activity, and the legal industry makes no exception. The use of technology has fundamentally changed the way attorneys and legal practitioners provide services to their clients. Technological innovation is used to increase efficiency, reduce costs, and provide early adopters an advantage over the competition. Technology is especially helpful for personal injury attorneys. Not only can they streamline the processes, but they also help victims get the justice they deserve. Attorneys who don’t leverage new-age tools can’t keep up. At present, most roles at law firms ask candidates to prove how much they love tech.



Technology makes personal injury attorneys’ jobs easier and improves the accessibility and quality of legal services while reducing costs. If you’d like to find out more about how today’s attorneys implement technology, keep on reading.

Effective Communication Between Attorney and Clients

An omission to provide unequivocal, succinct, and supportive counsel to clients gives way to skepticism and misunderstanding. By setting up communication tools, personal injury attorneys can communicate with clients via instant messaging, voicemail, text messages, email, or web conferencing. Clients can talk to personal injury attorneys in Peabody, Massachusetts over the Internet rather than traveling to the office. They may live in remote areas and not have access to the attorney’s office unless a technology setup is used. Regardless of the platform used, legal professionals should be aware of how it stores communications. Law firms have to take into account the ever-present digital security risk.

During the past couple of years, the world of law has seen an increase in the number of high-profile data hacks. The good news is that there are several services offering encrypted communication methods. They fall into these categories:

  • Encrypted email. Gmail and Proton Mail are widely used owing to the security benefits they offer. Messages sent from these email providers undergo Transport layer Security (TLS) encryption. If the recipient’s email provides also uses TLS, the email will continue to be protected in transit.
  • Encrypted text messaging. WhatsApp is a prominent messaging service that offers end-to-end encryption. The content of the message is safe, but WhatsApp doesn’t encrypt the metadata, which shows when a user is online or how often they send messages.
  • Encrypted phone calls. Attorneys can use services like Apple (News - Alert) Facetime to communicate with clients through encrypted phone calls. Unlike other companies, Apple doesn’t scan communications. Surprisingly, many legal professionals prefer traditional phone calls as the security risk is relatively low.

Oversimplifying Claims Settlements

Following a car accident, a slip and fall, or any other type of personal injury case, the victim has the right to pursue compensation for injuries and losses they’ve sustained. Legal cases almost never culminate with a trial. It’s estimated that over 95% of personal injury cases settle out of court. It’s the preferred route because it saves parties time, money, and effort. Claimants are nervous about being cross-examined and find litigation stressful. On the other hand, insurers are motivated to settle because it’s a cost-effective exercise. Technology, such as artificial intelligence, can be used to streamline the process.

Essential data is processed via artificial intelligence. There’s no interference, bias, or the whims of human prejudice. Some advanced software tools can make estimations, predictions, and even make rulings. The possible applications of artificial intelligence are yet to be explored, but a number of compelling cases have already emerged. Artificial intelligence is able to advise, so it can be useful for parties to a court case looking for a solution to their problem. A low number of cases will result in uncertainty about the prediction. The move to use artificial intelligence in claims settlements is underway, so it will only grow as more data becomes available.

Enhanced Research on Expert Witnesses

Having an expert witness will help prove different elements of the personal injury case as they bring specialized knowledge to the table. If a client was hurt badly in a multi-vehicle crash, the attorney can hire an expert witness to investigate and document the scene. They’ll examine the facts and prepare a report, which is based on their professional opinion. The courts have certain requirements in place, so not everyone can qualify as an expert witness or present their testimony. To find a credible expert witness, many attorneys now resort to modern technology. Background-check technology can access expanded information on any person’s professional standing, legal involvement, and media presence.

Doing research on expert witnesses is time-consuming. Taking advantage of technological innovation improves the efficiency of the process and saves money in the long run. Doing the background check manually could take weeks, months even. By using special software, personal injury attorneys can dramatically reduce turnaround time. With the right technology, it’s possible to conduct a thorough investigation. Some software tools even send real-time alerts on new developments that could impact the expert witness’s credibility. People change, as do life circumstances. Continuous monitoring notifies legal professionals when something appears or disappears from the background check.

Injury Simulation Recreations

An improved understanding of real-world accidents is paramount for a jury trial. Jurors are practical problem solvers, but they sometimes have difficulty understanding what happened. It turns out that seeing is better than hearing when it comes down to personal injury cases. Using injury simulation recreations can help strengthen any personal injury case when used alongside expert testimony. Virtual reality provides an immersive, 3D experience that can be used to help the jury visualize the sequence of events. Therefore, it supports the victim’s claims and establishes liability. What better way to take a juror back to the scene of the accident than to put a VR mask on their face?

Needless to say, it’s not as simple as making a PowerPoint presentation and showing up in the courtroom. Recreating a complex incident requires the ability to understand human movement. VR experts need to be willing to testify in court regarding the accuracy of the model. It’s up to the judge to decide if such evidence is admissible in court. Last but not least, the expert will become the subject of cross-examination. 



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