If you are a telecom reseller, by now you've likely noticed that market projections point to Unified Communications (News - Alert) (UC) and VoIP as the future of communications. For instance, a recent report from Infonetics predicts that the worldwide UC and VoIP market will grow to an impressive $88 billion by 2018. These kinds of numbers suggest that if you aren’t offering your customers best-in-class UC solutions, the future may be bleak. Adding these offerings, however, should brighten your outlook.