Get the latest data from Aberdeen’s expert analysts.Want to build a business case for remote work in your contact center? Look no further than this new guide from Aberdeen. Their researchers assessed contact centers that implemented successful remote work policies pre-Covid—and now they’re dropping the latest results and insights right here.Download the guide to see:• What the overall benefits are for contact centers that implemented remote work pre-Covid• Why you need to adopt specific strategies to see those benefits in your own contact center• How to assess which roles should be performed remotely in your contact center
