ITEXPO begins in:   New Coverage :  Asterisk  |  Fax Software  |  SIP Phones  |  Small Cells



Publisher's Outlook

26 Years Young And Still Growing
By Nadji Tehrani, Founder, Chairman & CEO, Editor-in-Chief, Technology Marketing Corp.

High Priority
By Rich Tehrani, Group Editor-in-Chief,
Technology Marketing Corp.

Customer Inter@ction News

Awards & Recognition
Customer Interaction Solutions Magazine’s 23rd Annual Top 50 Outbound Teleservices Agencies Ranking

Ask The Experts
Irate Customers And How To Handle Them
By Tim Passios, Director of Product Management, Interactive Intelligence

Insider's Report
TThe Top Five Things Your Call Center Agents Wish You’d Taught Them
By Penny Reynolds, The Call Center School

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