The New Call Center Update Forum
Customer Interaction Solutions magazine and TMCnet are introducing a new feature to help readers keep track of the astonishing growth of both the U.S. domestic and international call center markets: our New Call Center Updates Forum. Here, we will regularly consolidate and keep track of news of new call center openings both domestic and abroad, plus call center staff upgrades and facilities expansions.
Company | Location | Initial # Of Seats | Expected # Of Seats | Announcement Date | Economic Dev Agency | Expected Open Date | Square Footage |
Alliance Data | Dallas, TX | 200 | N/A | 3/20/2007 | N/A | N/A | N/A |
Telecom Service Centers (TSC) | Kilmarnock, Scotland | 500 | N/A | 2/5/2007 | N/A | N/A | N/A |
Precision Response Corp. | Carollton, TX | 530 | N/A | 2/2/2007 | N/A | N/A | N/A |
Amerigroup Community Care Tennessee | Nashville, TN | 160 | N/A | 2/1/2007 | N/A | 4/1/2007 | N/A |
Comcast | Woodridge, IL | 550 | N/A | 1/31/2007 | N/A | 7/1/2007 | N/A |
Convergys | Erlanger, KY | 600 | N/A | 1/29/2007 | N/A | 4/1/2007 | N/A |
Convergys | Longview, TX | 550 | N/A | 1/29/2007 | N/A | 7/1/2007 | N/A |
ACS | Marion, IN | 250 | N/A | 1/25/2007 | N/A | N/A | 41000 |
Ricoh | Melbourne, FL | 150 | 220 | 1/23/2007 | N/A | 1/1/2007 | N/A |
Yell | Newport, Wales, UK | 250 | N/A | 1/22/2007 | N/A | 4/1/2007 | N/A |
Bio-Vita Labs, LLC | Plantation, FL | N/A | N/A | 1/22/2007 | N/A | N/A | N/A |
Air France | New Dehli, India | N/A | N/A | 1/20/2007 | N/A | 5/1/2007 | N/A |
Healthways | Cary, NC | 109 | N/A | 1/18/2007 | N/A | N/A | N/A |
Results | Galax, VA | 200 | N/A | 1/17/2007 | N/A | 4/1/2007 | N/A |
Miles Kimball Company | Oshkosh, WI | 100 | N/A | 1/17/2007 | N/A | N/A | N/A |
Star Choice Communications | Mississauga, Ontario, Canada | 100 | N/A | 1/16/2007 | N/A | N/A | N/A |
ASC | Montego Bay, Jamaica | 600 | N/A | 1/11/2007 | N/A | N/A | 65000 |
Teleperformance | Newry, Northern Ireland, UK | 450 | N/A | 1/11/2007 | Invest NI | 1/1/2010 | 23000 |
Millennium Digital Media LLC | Potterville, MI | 50 | N/A | 1/10/2007 | N/A | N/A | 8000 |
Peckham Inc. | Lansing, MI | 100 | N/A | 1/10/2007 | N/A | N/A | N/A |
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