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Customer Inter@ction Solutions
May 2007 - Volume 25 / Number 12
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Customer Interaction Solutions’ Eighth Annual CRM Excellence Awards, Part One



By Tracey E. Schelmetic
Editorial Director, Customer Interaction Solutions

 
For the eighth consecutive year, the editors of Customer Interaction Solutions dared readers to prove that their companies have what it takes to win the coveted CRM Excellence Award. Below is Part One of the winners list — the companies that offer the best and the brightest customer relationship management products and services, all to the benefit of their clients. Winners were chosen on hard data: quantifiable results that convinced us, without a doubt, their clients were infinitely better off with these companies’ products and services than without.

Congratulations to the winners!

EDITOR’S NOTE: Because of the very large volume of award applications we received, the CRM Excellence Award winners will
be presented in two parts, to be continued next month in the June 2007 issue of Customer Interaction Solutions. More information about winning companies and their products and services may be found at www.tmcnet.com.




Altitude Software
Altitude Voice Portal
www.altitude.com

Aplicor, Inc.
Aplicor Online CRM
www.aplicor.com

Autonomy etalk
Intelligent Contact Center
www.autonomy.com

AvantGo
AvantGo
www.avantgo.com

Centive, Inc.
Centive Compel
www.centive.com

Citrix Online, LLC
Citrix GoToAssist
www.citrixonline.com

The DeGarmo Group, Inc.
Fit Index Systems
www.degarmogroup.com

Epicor Software Corp.  (News - Alert)
Epicor Clientele CRM
www.epicor.com

eTelecare Global Solutions
eTelecare Global Solutions
www.etelecare.com

IEX (News - Alert) Corp.
IEX TotalView Workforce Management system
www.iex.com

InfoCision Management Corp.
Wireless Customer Retention Through Telesales
www.infocision.com

Maximizer Software
Maximizer Enterprise 9.5
www.maximizer.com

NetSuite, Inc.
NetSuite 11.0
www.netsuite.com

NextNine
NextNine Virtual Support Engineer
www.nextnine.com

Premiere Global Services
Dispatch Manager
www.premiereglobal.com

Sage Software (News - Alert)
SageCRM
www.sagecrmsolutions.com

salesforce.com
Salesforce Winter ’07
www.salesforce.com

Saratoga Systems
Saratoga CRM
www.saratogasystems.com

Soffront Software, Inc.
Soffront CRM v8.6
www.soffront.com

SoundBite Communications (News - Alert) , Inc.
SoundBite 6.0 Automated Voice Messaging Solution
www.soundbite.com

SugarCRM
Sugar Processional
www.sugarcrm.com

Tigerpaw Software, Inc.
Tigerpaw CRM+
www.tigerpaw.com

Vertical Solutions, Inc.
PowerHelp
www.powerhelpcrm.com

Z-Firm
OmniRush
www.zfirm.com


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