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Speech-World News & Definitions


Nuance Introduces Nuance Mobile

Nuance Corp. (news - alert) recently announced a new solution in its Nuance Mobile, an approach to mobile communications designed to unlock the power of the phone to fundamentally change the way consumers operate in the mobile environment. Nuance Mobile was created to be an ideal solution for device manufacturers, mobile operators, application publishers and content providers to enhance the consumer experience. Nuance Mobile enables seamless user interaction with mobile search and communications applications so consumers can increase the utility of their mobile devices, while handset vendors and service providers can tap into new sources of revenue. The mobile initiative includes technology, applications, services, marketing support and a partner program that extends Nuance’s own offerings.

Existing partners include Promptu, a provider of voice-enabled search and navigation solutions serving the mobile, cable and other emerging industries; V-Enable, a provider of mobile speech search solutions; and VoiceBox Technologies, a provider of conversational voice search and content navigation solutions.

Prominent features of Nuance Mobile include content search, mobile dictation capabilities, voice-controlled MP3 player applications, hands-free and driver modes, and enhanced access to handset features for blind and low-vision users. http://www.nuance.com

Microsoft Debuts First Set Of Features From Microsoft Speech Server 2007
Microsoft Corp. (news - alert) has disclosed the road map and first set of features of its upcoming release of Microsoft Speech Server 2007. Beginning in May, beta testers will have the opportunity to preview and provide feedback on Speech Server 2007, which is planned for release in late 2006. Speech Server 2007 is Microsoft’s nextgeneration speech and telephony platform designed to help contact centers and businesses meet the challenge of reducing costs while improving automated customer service over the telephone. Speech Server 2007 will provide full support for Speech Application Language Tags (SALT) and Voice Extensible Markup Language (VoiceXML), which will enable customers to choose the development standard that will work best in their environment.

Speech Server 2007 can easily plug into existing telephony infrastructures to deliver more cost-effective and integrated customer-service operations. Contact center and business managers will also have access to new monitoring tools that can identify performance issues and opportunities to help ensure that the system is efficiently and accurately addressing caller inquiries. Broadening voice response application development options for companies, Speech Server 2007 includes full support for SALT and VoiceXML. With the newly included VoiceXML support, customers will be able to write World Wide Web Consortium’s VoiceXML 2.1-compliant applications within Microsoft Visual Studio 2005 and deploy those applications, or existing VoiceXML 2.1-compliant applications, on Speech Server 2007. Microsoft has also joined the VoiceXML Forum (http://www.voicexml.org) at the Promoter level.

Speech Server 2007 also introduces a Microsoft .NET Framework-based application programming interface (API) for low-level access to core Speech Server functionalities. Companies can build applications on the Speech Server API using widely known programming languages such as JavaScript and C#, reducing time and development cost. http://www.microsoft.com/speech



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