Brightspeed and Alianza Partner to Accelerate Telco Transformation and Power a Suite of Next-Gen Voice and Unified Communications Services
Alianza's cloud-native platform is a part of Brightspeed's multi-faceted initiative to embrace cloud solutions for increasing market agility, streamlining operations, and enhancing the customer experience
CHARLOTTE, N.C. and PLEASANT GROVE, Utah, May 24, 2023 /PRNewswire/ -- Alianza, Inc., the communications cloud for service providers, and Brightspeed, the nation's fifth-largest incumbent local exchange carrier (ILEC), today announced their joint effort to deliver innovative voice and unified communications (UC) services to residential and small business customers across the Brightspeed next-generation fiber broadband network. Alianza is a part of Brightspeed's broader transformation effort to bring faster and more reliable internet service and cloud communications to more than 3 million homes and businesses over the next few years, primarily targeting locations where fiber and advanced technology have not historically been deployed.
Supported by a roster of blue-chip technology vendor partners, Brightspeed is implementing a unique network architecture designed to dramatically simplify operations, accelerate deployment, and extend market availability. With Alianza, Brightspeed will offer innovative communications services such as unified communications as a service (UCaaS) and traditional voice services such as home phone, business lines, and plain-old-telephone-service (POTS) replacement for specialty lines. Brightspeed will serve residential and small businesses with the Alianza product suite, all under the Brightspeed brand.
"We continue to make intentional decisions to deploy leading-edge, best-in-class cloud native technologies as we build out our fiber network, so our customers have access to state-of-the-art services backed by unmatched customer service," said Joe Ambeault, vice president of product management for Brightspeed. "Alianza's platform and its supportive customer success and enablement team are an important component of that strategy, giving us the ability to quickly deliver the new voice nd UC services our customers want through our robust broadband offering."
By selecting Alianza's cloud communications platform, Brightspeed realizes numerous benefits:
"Brightspeed's focus on building a modern, agile, next-generation broadband company with continued innovation and a commitment to delivering top-notch customer experiences is a perfect match with our company culture and history," said Brian Beutler, founder and CEO of Alianza. "We are working together to connect people in new and innovative ways and help Brightspeed execute on bridging the digital divide in their communities."
Gene Rodríguez Miller
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SOURCE Alianza Inc