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Artera Harmony Expands Analytics Capabilities with Two New Dashboards to Improve Patient EngagementHarmony Analytics Dashboards Deliver Visibility Into Performance Benchmarking and Recovery Revenue SANTA BARBARA, Calif., March 28, 2024 /PRNewswire/ -- Artera, the SaaS digital health leader in patient communications, today announces the availability of two new analytics dashboards delivering healthcare providers visibility and performance metrics for:
The new Harmony Analytics Dashboards deliver visibility into performance benchmarking and recovery revenue Both dashboards, available with Artera Harmony, expand the existing analytics capabilities, which deliver vital patient communications metrics such as patient engagement rate, message volume by practice, response time, and more. The expanded analytics capabilities of Artera Harmony come to market as health systems work to modernize and improve both their patient engagement and experience, without impacting their bottom line. In today's hyper-competitive and resource-strained market, every patient appointment, no-show recovery, and digital engagement is critical to healthcare providers success. "Healthcare providers lack visibility into how their patient engagement measures relative to their peers, and revenue missed due to poor engagement," said Guillaume de Zwirek, CEO and Founder, Artera. "Access to patient engagement data is the first step, overlaying that data with benchmarks ad ROI - tailored to an organization's type and size - is required to track and improve performance over time." Artera Harmony Analytics: Patient Engagement Benchmarking Artera Harmony customers can view patient engagement performance compared to their defined peer group such as FQHC, Pediatric, Health System, Family Practice, and Academic Medical Center, across four key benchmarks:
Each organization is assigned to a top or bottom quartile; benchmark performance is calculated based on aggregated and anonymized data over a defined period of time. Artera Harmony Analytics: No Show Recovery Revenue Dashboard The No Show Recovery Revenue Dashboard enables healthcare providers to see the value of engaging with patients by delivering:
Healthcare providers with multiple specialties and locations will have visibility into no-shows and revenue recovery for each specialty and/or location. The No Show Recovery Dashboard can be used in combination with Artera Harmony's No Show Outreach Conversation Template to automate patient conversations and recover a no-show patient by attempting to reschedule their appointment, rather than having the patient potentially leak or perpetuate a gap in care. Artera Harmony provides analytics, conversation templates, and a robust communications platform to help healthcare providers reduce no-shows, delivering a comprehensive set of tools to help healthcare providers improve their bottom line. Both dashboards are available for healthcare providers using Artera Harmony. More information about Artera Harmony Analytics is available on the Artera website and blog. About Artera Founded in 2015, Artera is based in Santa Barbara, California and has been named a Deloitte Technology Fast 500 company (2021, 2022, 2023), and ranked on the Inc. 5000 list of fastest-growing private companies for four consecutive years. Artera is a two-time Best in KLAS winner in Patient Outreach. For more information, visit www.artera.io. 1 HC Innovation Group, Missed appointments cost the U.S. healthcare system $150B each year. View original content to download multimedia:https://www.prnewswire.com/news-releases/artera-harmony-expands-analytics-capabilities-with-two-new-dashboards-to-improve-patient-engagement-302103065.html SOURCE Artera |