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Wall Street Journal Ranks Genpact #2 in Customer Satisfaction on Management Top 250 List
NEW YORK, March 14, 2024 /PRNewswire/ -- Genpact (NYSE: G), a global professional services firm focused on delivering outcomes that transform businesses, announced its inclusion in the Management Top 250 ranking published in the Wall Street Journal, ranking second in customer satisfaction and sixth in social responsibility categories. These award wins reflect the company's deep-rooted commitment to empowering clients, through applied AI solutions and delivering outcomes that fuel competitive differentiation and growth for clients. Additionally highlighting the company's unwavering focus on leveraging its expertise and data, technology, and AI as key transformation levers to drive meaningful social impact. "It's an honor to be listed alongside globally renowned companies that we have long admired and respected for their innovative work," said BK Kalra, President and CEO, Genpact. "This award is testament to Genpact's unique ability to infuse deep domain expertise with data, technology, and AI-first principles to drive unparalleled outcomes for clients. I want to thank our teams and partners for their relentless focus on delivering meaningful impact for our stakeholders around the world." The Management Top 250 ranking, developed by the Drucker Institute, part of Claremont Graduate University, measures corporate management effectiveness by examining performance in five areas: customer satisfaction, employee engagement and development, innovation, social responsibility, and financial strength. The ranking is based on an analysis of 800 companies from 34 data inputs provided by over 15 third-party sources. This is Genpact's latest recognition as a partner of choice. Other recent awards include:
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