TMCnet News
KUBRA to Elevate NorthStar's Billing, Payment, and Customer Communications Experience Through Strategic Solution ImplementationKUBRA and NorthStar proudly announce their strategic partnership. KUBRA's suite of cutting-edge customer experience management solutions is now complemented by NorthStar's end-to-end (CIS) solutions, fostering a strategic partnership. This collaboration enables NorthStar to further enhance its utility customer experience with the seamless integration of six innovative tools: KUBRA iMail™, KUBRA EZ-PAY®, KUBRA MyHQ™, KUBRA Notifi®, Storm Center™, and IncidentWatch™. The result is NorthStar can elevate its customer experience by delivering streamlined billing, payment, and customer communications solutions for a more convenient, intuitive user experience. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20240215743278/en/ "Our partnership with KUBRA is an exciting announcement for all. Together, we'll be able to further elevate the customer experience and meet evolving preferences," said Jerry Rahon, Vice President of Sales and Marketing at NorthStar. "By integrating KUBRA's platform with our CIS software, we can continue empowering utilities to not only meet but exceed customer expectations." Here are some of the features and benefits offered by these leading-edge solutions.
For partnership inquiries, please contact KUBRA here. About KUBRA KUBRA provides customer experience management solutions to some of the largest utility, government, and insurance entities across North America. Their extensive portfolio includes billing and payments, mapping, mobile apps, proactive communications, and artificial intelligence solutions for customers. With more than 2 billion customer interactions annually, KUBRA services reach over 40% of households in the U.S. and Canada. KUBRA is an operating subsidiary of the Hearst Corporation. Visit https://www.kubra.com for more information. About NorthStar For over 45 years, NorthStar Utilities Solutions has focused on providing utilities with cost-effective solutions for real-world challenges. With a suite of products designed to enhance the customer experience from start to finish, NorthStar proudly serves over 200 diverse utility providers and municipalities across North America and the Caribbean. NorthStar Utilities Solutions is the original business unit of Harris Computer Systems (Harris), a division of Constellation Software (CSU). Harris employs over 12,000 staff, operating more than 200 businesses around the world. To learn more about NorthStar's comprehensive suite of industry-specific solutions, please visit https://www.northstarutilities.com.
View source version on businesswire.com: https://www.businesswire.com/news/home/20240215743278/en/ |