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Global Adoption of 8x8 Voice for Microsoft Teams Surpasses 100,000 Users8x8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform, today announced rapid adoption of the 8x8 Voice for Microsoft Teams solution, surpassing more than 100,000 business users globally. The 8x8 (News - Alert) direct routing solution provides organizations adopting Teams with enterprise-grade global telephony and other capabilities, further extending the Teams experience to enhance employee and customer experience. 8x8 also announced the latest 8x8 Voice for Microsoft (News - Alert) Teams enhancements, including call recordings and presence sync. "As organizations increase their usage of Microsoft Teams, 8x8 is delivering differentiated capabilities with its Voice for Microsoft Teams solution, such as new integrated features and expanded global reach for users in countries such as China, Russia, and Japan," said Dave Michels, founder and principal analyst at TalkingPointz. "For organizations relying on Teams that require enhanced communications and customer engagement capabilities, 8x8 offers a unique solution with its integrated global telephony and contact center solution." In a study commissioned by 8x8, Hanover Research found that 80 percent of respondents said their organizations are likely to integrate Microsoft Teams with third-party telephony providers. 8x8 Voice for Microsoft Teams helps organizations shift to hybrid work by expanding Teams into an advanced communications, collaboration, and engagement hub. The latest enhancements include:
8x8 Voice for Microsoft Teams is a core component of 8x8 XCaaS (eXperience Communications as a Service), which includes fully integrated, cloud native contact center, voice, team chat, video meetings, and CPaaS embeddable communications and APIs capabilities in a single-vendor solution. Organizations who recently signed and deployed 8x8 Voice for Microsoft Teams include:
"We are committed to helping organizations extend the value of Teams by adding advanced communications and customer engagement features directly from any Teams endpoint," said Hunter Middleton, Chief Product Officer at 8x8, Inc. "We continue to drive innovation with our 8x8 Voice for Microsoft Teams solution that goes far beyond direct routing, and we are seeing more and more organizations providing their distributed workforce with the ability to interact with colleagues and customers from anywhere using Teams." About 8x8, Inc. 8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of 8x8 XCaaS, an integrated contact center, voice communications, video, chat and API solution built on one global cloud communications platform. 8x8 is powering all employees globally to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business. For additional information, visit www.8x8.com, or follow 8x8 on LinkedIn, Twitter and Facebook. 8x8® and 8x8 X Series™ are trademarks of 8x8, Inc.
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