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CCM Navigator Offers Former CareSync Customers Reliable, Sustainable Clinical Managed Services
[July 02, 2018]

CCM Navigator Offers Former CareSync Customers Reliable, Sustainable Clinical Managed Services


CCM Navigator, a proven practice-centric clinical managed care services provider, noted today that its services are immediately available to providers and their patients impacted by the recent and sudden closing of CareSync.

"Thousands of physicians and patients were caught by surprise when CareSync abruptly closed its doors recently," said Andrew Mills, CEO of CCM (News - Alert) Navigator. "It had a business model and financial structure that were overly dependent on technology and, like others that have attempted this approach, obviously untenable.

"Instead, CCM Navigator has always focused on delivering personalized, best-practice services as directed by the physician...the quarterback of patient care," Mills continued. "The advancements in our care model enable patients to adopt and adhere to the personalized care plan created by their physician. Our proprietary technology for clinical guidelines and patient self-management scoring, among others, forms a unique set of tools for physicians. The value for patients is evident by the patient participation and retention rates in the CCM program that are by far the highest in the industry. Our model has proven to be a sustainable and a profitable solutionfor Chronic Care Management."



The challenges and opportunities of Chronic Care Management

CCM was launched by the Centers for Medicare & Medicaid Services (CMS) in 2015 to help provide support for patients with multiple chronic conditions between provider visits and episodes of care. A full two-thirds of all Medicare beneficiaries have two or more chronic conditions - conditions that require regular routine follow-up to prevent small health issues from becoming expensive, full-blown health crises. Beneficiaries with these multiple conditions are more likely to be hospitalized, have more hospital admissions and higher morbidity rates. Beneficiaries with multiple chronic conditions account for 93% of all Medicare spending, a statistic not expected to decrease as the aging population continues to increase.


Even though Medicare now covers such services as annual wellness visits (AWVs), the reimbursement is insufficient to cover the significant staffing and technology investments a practice typically needs to provide the services on a broad scale. Too often, patients end up without proactive follow-up between episodes of care, leading to higher complication rates, lower quality of life and more-costly care.

The CCM Navigator difference

CCM Navigator is comprised of a team of U.S.-based certified care managers and health information technology experts that together provide a fully integrated and scalable solution for primary care practices of all sizes. Its model makes the CCM Navigator team an extension of their staff. It helps providers reduce gaps in care, improve patient outcomes and increase practice revenue through care coordination services targeted towards Medicare patients with two or more chronic conditions. CCM Navigator's white-labeled, turnkey solution enables practices to realize immediate revenue without the costs, setup and headaches of administering yet another program with finite resources.

Proven results

CCM clients are filling in care gaps, reducing acute episodes of care and increasing revenue. For example:

  • Medication adherence improvement by 56% for patients who were non-compliant on 1 or more meds.
  • Improved adherence to completing eligible preventive services, such as vaccinations, diabetes screenings and more. CCM Navigator's enrolled patients have seen an increase in vaccinations for flu by 14% and pneumonia by 18%.

About CCM Navigator

CCM Navigator partners with healthcare providers to deliver clinical managed services, including chronic care management, annual wellness exams and transitional care for Medicare beneficiaries with two or more chronic conditions. CCM Navigator's team of certified clinical care managers and technology experts simplify the CCM process, enabling its clients to close patients' care gaps, improve clinical and satisfaction outcomes and increase practice revenue. For details, call (844) 255-3819, email [email protected] or visit www.ccmnavigator.com.


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