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Global UCC Industry Outlook, 2018LONDON, April 5, 2018 /PRNewswire/ -- Workflow Integrations Begin to Unlock Next-Level Value Team collaboration remained near the peak of the hype cycle.While not yet entirely replacing adjacent standalone tools, adoption is strong. Daily active users are approaching 16 million, with net new users estimated to grow at a robust CAGR of 38 percent from 2016 to 2021. In digital transformation initiatives more organizations integrate communications with business applications for increased agility and efficiencies afforded by customization through pervasively available WebRTC, open APIs, SDKs, and CPaaS.More organizations are moving UCC up the value chain by expanding digital transformation from network enhancement to workplace and workflow digitization. Digital transformation through smarter networks, AI, improved user and customer experiences are driving new value propositions for UCC investments. This study provides a 2018 and 2019 outlook on developments in the following key areas: • Infrastructure: Enterprise media gateways; session border controllers (SBC); voice and UC platforms; video conferencing infrastructure • Applications: Business telephony; instant messaging and presence (IM/P); voicemail; unified messaging; audio, web, and video conferencing; web events (webinars, webcasts, virtual forums); team collaboration; content collaboration; desktop and mobile UC; enterprise social business/networking; communications platforms-as-as-service (CPaaS) • Communications endpoints: DECT, VoWLAN, TDM, and IP desktop phones; soft clients; audio and video conferencing endpoints • Services: Audio, web, and video conferencing; hosted IP telephony and UCaaS; team collaboration, VoIP access and SIP trunking Download the full report: https://www.reportbuyer.com/product/5370459 About Reportbuyer Reportbuyer is a leading industry intelligence solution that provides all market research reports from top publishers For more information: Sarah Smith Research Advisor at Reportbuyer.com Email: [email protected] Tel: +1 (718) 213 4904 Website: www.reportbuyer.com View original content:http://www.prnewswire.com/news-releases/global-ucc-industry-outlook-2018-300625331.html SOURCE ReportBuyer |