TMCnet News
CX Innovator TTEC Selected as Finalist for Best of Enterprise Connect 2018DENVER, March 7, 2018 /PRNewswire/ -- TTEC (NASDAQ: TTEC) a global customer experience company that designs, builds and operates captivating omnichannel customer experiences on behalf of the world's most prestigious and innovative brands, today announced its selection as a finalist for the Best of Enterprise Connect 2018 for HumanifyTM Digital Worker Factory. The company has created an innovative AI/Bot solution called the Humanify Digital Worker Factory that brings together talent and technology to drive omnichannel customer experiences: http://www.ttec.com/ai-and-bots The Best of Enterprise Connect program awards exhibitors that have made advancements within the enterprise communications and collaboration industry with new and powerful innovations. The recipient of this year's Best of Enterprise Connect award will be honored during the event, taking place March 12-15 at the Gaylord Palms in Orlando, FL. Enterprise Connect 2018 is the leading conference and exhibition for enterprise collaboration and customer engagement technologies in North America. "We appreciate the recognition from Enterprise Connect for our Humanify Digital Worker Factory and look forward to demonstrating the value of this innovative AI/Bot solution during the event," said Steve Pollema, Senior Vice President, TTEC Digital. "In addition, we'll be demonstrating our other cloud-based platforms and offering an interactive ROI calculator to illustrate how companies can move beyond individual interactions to deliver true omnichannel customer engagements, and improve customer experience and profitability." The company will showcase several outcome-based customer engagement solutions now available through its unified offering, Humanify Customer Engagement as a Service, in Booth 1727 at Enterprise Connect, including:
In addition, Katherine Kress, Partner, TTEC Digital, will co-present perspectives on artificial intelligence and analytics during a conference panel discussion, Contact Centers 2021: Enabling the Customer Service Revolution, on Monday, March 12 at 9:00am ET. For more information about the event and TTEC's omnichannel customer experience solutions, visit http://www.ttec.com/events/enterprise-connect-2018 About TTEC (pronounced T-tec): About Enterprise Connect
View original content with multimedia:http://www.prnewswire.com/news-releases/cx-innovator-ttec-selected-as-finalist-for-best-of-enterprise-connect-2018-300609213.html SOURCE TTEC Holdings, Inc. |