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FUSION 17 Offers More than 100 Learning Sessions Focused on Key Service Management TrendsCOLORADO SPRINGS, Colo., Sept. 26, 2017 /PRNewswire/ -- HDI and itSMF USA, two leaders in the world of IT service management, present cutting-edge conference sessions that are on the cusp of innovation and emerging trends within the IT service management (ITSM) industry at FUSION 17. The alignment of the conference program and industry topics makes FUSION 17 a must-attend event for professionals dedicated to staying up-to-date on important industry developments. Each session will focus on key trends currently shaping the ITSM industry, with an emphasis on enterprise service management (ESM) and its role in reducing tool redundancy, tapping common databases, and making processes more uniform, efficient, and lean. FUSION 17 will take place October 31 – November 3, 2017 at the Rosen Shingle Creek in Orlando, FL. To register, please visit: servicemanagementfusion.com. "Service and support are integral to the success of the modern enterprise," said Roy Atkinson, HDI's senior writer/analyst and FUSION speaker. "As companies, institutions, and organizations move to a more service-based way of thinking and doing business, service management and support are expanding beyond IT and technical support. The industry is changing—and the FUSION 17 program is thoroughly addressing this evolution." The FUSION 17 program has identified several key areas that are critical in enabling the future of ESM and the ever-important digital transformation. Sessions focus on subjects pivotal to current industry growth such as cultural change, business language, tool capability and more. A few of this year's notable sessions include: Cultural Change
Enabling Business
Speaking the Business's Language
Ensuring Tools Have the Right Capabilities
To learn more about FUSION 17, and to register, please visit: ServiceManagementFUSION.com. Follow HDI on Social Follow itSMF USA on Social About HDI About itSMF USA Media Contact:
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