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Express Delivery in North America - Forecasts and Analysis by Technavio
[August 22, 2017]

Express Delivery in North America - Forecasts and Analysis by Technavio


According to the latest market study released by Technavio, the express delivery market in North America is expected to grow at a CAGR of almost 6% during the forecast period.

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Technavio has published a new report on the express delivery market in North America from 2017-2021. ...

Technavio has published a new report on the express delivery market in North America from 2017-2021. (Graphic: Business Wire)

This research report titled 'Express Delivery Market in North America 2017-2021' provides an in-depth analysis of the market in terms of revenue and emerging market trends. This market research report also includes up to date analysis and forecasts for various market segments and all geographical regions.

The express delivery market in North America is expected to witness a substantial growth rate during the forecast period. The growth of the e-commerce market in the US, Canada, and Mexico is expected to drive the demand for express delivery to meet premium customer requirements. This factor will also differentiate services from other vendors in the region. For instance, Amazon started a service called Amazon Prime to provide express delivery services to its Prime members. However, the growth of the express delivery market in North America is hindered by the stringent government regulations and policies. Furthermore, the market is also affected by the intense competition and rivalry between the vendors, which leads to price wars, degrading the profit margins of the vendors.

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Technavio's transportation and logistics research analysts categorize the express delivery market in North America into the following segments by end-user. They are:



  • Business-to-business (B2B)
  • Business-to-customer (B2C)
  • Customer-to-customer (C2C)

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B2B

The B2B segment includes the shipment exchange between various business-to-business customers. The services offered in the B2B segment include the exchange of documents, business letters, and exchange of goods. The shipments in this segment are purely business-oriented transactions, which takes place between two companies.

According to Sharan Raj, a lead transportation and distribution research analyst from Technavio, "In the B2B segment, the pharmaceutical and healthcare industries rely heavily on the express delivery vendors for brisk supply of medicines, biological samples, and healthcare equipment weighing below 154 lbs. The rapid and swift delivery provided by express companies, such as United Parcel Service, FedEx, Deutsche Post DHL, and A1 Express, in North America includes real-time tracking, which can help the customers plan their events of production."

B2C

B2C refers to the exchange of shipments between businesses or companies and their customers. The e-commerce market is the highest revenue generator for the express delivery market in North America and is expected to grow further in this region, characterized by the growth in population, tech-savvy consumers, and high-quality of logistical capabilities in the region.

"The growing B2C segment has increased the volume of shipments undertaken by same day delivery companies, such as FedEx, United Parcel Service, A1 Express, and NAPAREX. Many companies are offering express delivery services by reducing their transit time and catering to the increasing demand for just-in-time services, which decrease the inventory holding costs," adds Sharan.

C2C

The express delivery market in the C2C segment involves the exchange of documents, letters, and gifts between consumers. However, with the increase in the Internet penetration and the advent of advanced technologies, the segment's market share is decreasing.

The use of social media as a mode of communicating wishes and sharing emails is restraining the growth of the market. In 2015, about 15% of the total time spent on the Internet was spent on social media by the people in North America. The letters or greeting cards that were sent during festive seasons like Christmas are now being replaced by virtual cards. This is leading to the reduction in revenue generation by the C2C segment of express delivery.

The top vendors highlighted by Technavio's research analysts in this report are:

  • A1 Express
  • Deutsche Post DHL Group
  • FedEx
  • United Parcel service
  • United States Postal Service

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