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QTS Achieves Eight Consecutive Years of Five 9s Facility Uptime PerformanceOVERLAND PARK, Kan., Aug. 1, 2017 /PRNewswire/ -- QTS Realty Trust (NYSE: QTS), an international provider of data center, managed hosting and cloud services, announced it and its predecessor have achieved 99.999 percent or greater uptime at its world-class data center facilities since 2008. "Data center availability is critical to the ever-increasing demands of enterprise organizations and their customers – be it digitizing patient records, consuming online entertainment or conducting e-commerce transactions," said Jim Reinhart, Chief Operating Officer – QTS. "Our track record of achieving 'five 9s' or greater uptime is a reflection of our long-standing commitment to delivering a premium customer experience through our facilities, technology and people." QTS data centers are designed, built and operated with the reliability, redundancy and resiliency to deliver maximum uptime performance. QTS believes that maintaining world-class facilities starts with industry experts that are empowered to mitigate potential customer risks, even before they occur. This commitment has resulted inindustry-leading Net Promoter Scores (NPS), an independently administered measure of overall customer satisfaction. "Our 'Powered by People' approach ensures our in-house experts and technologies work together seamlessly to meet the demands of customers across all industries. This powerful combination has resulted in our highest NPS to date, and the ability for our customers to be as operationally efficient as possible," added Reinhart. QTS' enterprise-class facilities, which total more than 5 million square feet, offer a fully integrated platform of hybrid IT solutions from connectivity and colocation to cloud services. In addition, QTS provides large enterprise and hyperscale customers with customized solutions operating at the highest levels of availability. About QTS Media Contact:
View original content with multimedia:http://www.prnewswire.com/news-releases/qts-achieves-eight-consecutive-years-of-five-9s-facility-uptime-performance-300497447.html SOURCE QTS Realty Trust, Inc. |