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EFG Companies Receives National Recognition for Holistic Approach to Customer Service and Client DevelopmentEFG Companies, the innovator behind the award-winning Hyundai Assurance program, announced that the company has achieved national recognition for its efforts across the entire organization. For more information, visit http://bit.ly/2pdueVX. This Smart News Release features multimedia. View the full release here: http://www.businesswire.com/news/home/20170509005642/en/ EFG Companies received a Gold for Communications Department of the Year during the 15th Annual American Business Awards. (Graphic: Business Wire) Last week, EFG was recognized in the 15th Annual American Business Awards, receiving:
EFG was also recently recognized as a Top Contact Center by BenchmarkPortal (News - Alert). Previously known as the Top 100 Contact Centers, this recognition is based on statistical comparison to the world's largest and most respected database of call center metrics. BenchmarkPortal objectively identifies centers that achieve superior results in both financial and qualitative terms. This marks the second year in a row in which EFG has achieved this distinction through its commitment to exceeding customer expectations.
"At EFG, we strive every day to achieve customer service excellence," said John Pappanastos, President and CEO of EFG Companies. "This requires that everyone who comes to work at EFG takes personal accountability for living up to our values of dependability, respect, integrity, visionary, and excellence. We would not be able to achieve recognitions from organizations like the American Business Awards and BenchmarkPortal without the everyday efforts of our team to help drive success in our clients' businesses, and fulfill our promise to take care of contract holders at their time of need." About EFG Companies EFG Companies drives the industry's highest-reported compliant F&I profitability through its distinct engagement model in which the company operates as an extension of the dealer's management team. EFG addresses total dealership performance, and its client satisfaction Net Promoter score is higher than national corporate leaders such as Southwest Airlines, USAA Banking and Finance, and Nordstrom. Learn more about EFG at: www.efgcompanies.com
View source version on businesswire.com: http://www.businesswire.com/news/home/20170509005642/en/ |