TMCnet News
Enterprise Chatbot Pioneer Kore Introduces Bots Platform 2.0 and Changes Name to Kore.aiORLANDO, Fla., March 2, 2017 /PRNewswire/ -- Kore Inc., a leader in conversational AI solutions for the enterprise sector, today announced its Bots Platform 2.0 release, adding a wealth of new features that enable Global 2000 companies to build chatbots with greater intelligence, sentiment analysis and the ability to perform simple tasks and complex workflows in more communications channels than ever. Last year revealed mass-market excitement and some unrealistic hype around the power of chatbots and AI. Early developer-led experiments yielded mixed results, but ultimately didn't account for the end-to-end components needed to build successful chatbots that work for diverse user populations, tasks, communication channels and enterprise systems, nor how they'd protect and manage chatbots throughout their lifecycle. Few current market solutions address the security and administrative concerns for today's biggest companies. "Existing chatbots – and the platform solutions that they are built on – left a lot to be desired in the marketplace in 2016. From our inception we had a different perspective, based on deep enterprise expertise and experience building hundreds of chatbots, on what's truly needed to turn conversational chatbots into a reality for large companies," said Raj Koneru, CEO and founder of Kore. "Our promise has always been to design an end-to-end platform, running in the cloud or on-prem, that creates secure, smart, conversational and quick to market bots for people in the enterprise. The Kore Bots Platform 2.0, which introduces rich new capabilities, builds on that promise and empowers enterprises with a strong foundation for future innovation." The Kore Bots Platform 2.0 Features AI to Create More Helpful and Human Conversations
Since initial launch, the Platform allowed for the design of highly skilled chatbots that could perform a variety tasks, including providing alerts, taking action, and fetching information or reports. The 2.0 release gives developers additional task options including:
Omni-Channel Reach That's Scalable and Customizable
Natural Language Processing (NLP) That Now Combines the Best of Two Technologies
The launch of the company's 2.0 Platform also brings significant advances to its Bot Builder tool and added features for enterprise management, security and control, allowing it to be the leading choice for 75 of the Fortune 500 companies. "The technology transition from one paradigm to another is generally disruptive, costly, unavoidable, eventually complete and, in retrospect, definitely worth it." -Tom Austin, Mark Hung, Magnus Revang, Conversational AI to Shake Up Your Technical and Business Worlds, September 2016, Gartner Alongside this groundbreaking release, the company has announced that it will change its name from Kore, Inc. to Kore.ai Inc. For more information on the capabilities that make conversational AI-rich interfaces a reality for large companies, visit https://kore.ai/bots-platform/. About Kore.ai Kore.ai specializes in AI-rich conversational solutions designed to bring faster, actionable, more human-like communication back into the daily interactions enterprises have with their customers, workforce, systems, and things.
To view the original version on PR Newswire, visit:http://www.prnewswire.com/news-releases/enterprise-chatbot-pioneer-kore-introduces-bots-platform-20-and-changes-name-to-koreai-300416478.html SOURCE Kore Inc. |