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Samanage Raises $20M in Investment Funding, Launches Enterprise Service Desk on the Salesforce AppExchange, the World's Leading Enterprise Apps MarketplaceCARY, N.C., Feb. 14, 2017 (GLOBE NEWSWIRE) -- Samanage, an Employee Service Success Company, today announced that it received $20 million in new capital funding, including investments from Carmel Ventures, Gemini Israel Ventures, Marker LLC, Salesforce Ventures and Vintage Investment Partners. In addition, Samanage recently launched the new Service Desk, Enterprise Edition, on the Salesforce AppExchange, empowering businesses to connect with their customers, partners and employees in entirely new ways. “This investment in Samanage is a vote of confidence in our leadership position in the IT and enterprise service management space,” said Doron Gordon, Founder and CEO of Samanage. “The new Samanage Service Desk will disrupt the IT service management industry by bringing a new level of automation and usability to the employee service experience.” Samanage Service Desk, Enterprise Edition, available on the Salesforce AppExchange at https://appexchange.salesforce.com/listingDetail?listingId=a0N3A00000EOGWVUA5, manages IT service interactions in one place to deliver a unified experience to employees. By providing a solution that is intuitive to use, that leverages Salesforce technology, and can be shared across all departments, enterprise organizations gain actionable intelligence, peak efficiency and service success. Through automating manual business processes like an IT ticket, an HR onboarding service, or a facilities power outage, organizations can leverage one single solution for all employee ticket management. “At Salesforce Ventures, we’re fueling the next generation of innovative technology within the Salesforce ecosystem,” said John Somorjai, EVP of Corporate Development and Salesforce Ventures, Salesforce. “With companies like Samange, we can extend the power of the Salesforce platform, making our customers even more successful.” The new Samanage Service Desk, Enterprise Edition, offers usability driven by the Salesforce Lightning experience, the Salesforce Platform and real-time communication channels for employees. Unlike traditional IT service management platforms that often lack user-friendly interfaces, Samanage Service Desk, Enterprise Edition, allows companies to treat their employees like their best customers. Employees can get IT and HR help when, where, and how they want it, while service providers continuously improve customer satisfaction and efficiency. Samanage Service Desk, Enterprise Edition, can be enhanced with Samanage IT Asset Management, Enterprise Edition. Samanage Enterprise Service Desk for Salesforce About Samanage Samanage is the service management industry’s top reviewed IT service desk solution, according to customer reviews. To learn more about Samanage, please visit www.samanage.com or call 1-888-250-8971. Salesforce Ventures About Salesforce AppExchange Salesforce AppExchange and others are among the trademarks of salesforce.com, inc. Contact: Bridget Devine (312) 561-2492 [email protected] |