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Top 4 Emerging Trends Impacting the Global Managed Services Market until 2020: Technavio
[October 21, 2016]

Top 4 Emerging Trends Impacting the Global Managed Services Market until 2020: Technavio


The latest procurement market intelligence report on the global managed services market provides an analysis on the most important trends expected to impact the market outlook from 2016-2020. Category spend intelligence researchers defines an emerging trend as a factor that has the potential to significantly impact the market and contribute to its growth or decline.

According to Angad Singh, a procurement intelligence specialist, "The global managed services market is expected to grow at a CAGR of more than 10% over the next five years driven by growing adoption of new technologies and increasing complexities in managing IT infrastructure. Increasing demand for enhancing the efficiency of business processes among end-user segments such as telecom, energy, and healthcare is also aiding to the growth of the market."





In 2014, the managed services market in APAC recorded a growth rate of 35% due to factors such as lack of in house capabilities in terms of providing power and cooling capacity to data centers, and lack of skilled resources.

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The top four emerging trends driving the global managed services market are as a follows:

  • Focus on providing managed services to IoT startups
  • Growing demand for managed Big Data services
  • Increased focus of suppliers on providing storage arrays
  • Growing demand for managed cloud services

Focus on providing managed services to IoT startups

There has been a surge in the number of IoT startups over the past two years, which is enhancing their potentiality as key end-users of managed services. As IoT is highly dependent on technology, MSPs are trying to rapidly scale up their technological platforms to be able to engage with these companies on a long-term basis.

Some of the benefits offered by MSPs to IoT startups include:

  • Helps in real-time marketing by tracking behavior
  • Enhances situational awareness
  • Helps in sensor-driven decision analytics
  • Optimizes processes

Adoption of managed Big Data services

MSPs provide managed services for Big Data platforms such as Hadoop. Providers of Hadoop platforms such as cloud era, Harton works, and MapR can collaborate with MSPs to monitor and optimize Hadoop storage grids for customers. Adoption of managed Big Data services helps in the development of improved products, enhances customer experience, and helps predict demand accurately.

Focus on providing storage arrays

Major suppliers in the market have extended their service offerings to include storage arrays to facilitate effective maintenance and reduce storage costs. For instance, supplementation of storage with SAS (News - Alert) drives can help cut per GB costs by 90%.

Need for managed cloud services

Companies are increasingly adopting cloud infrastructure that comprises both unmanaged and managed cloud technology. With the managed cloud services market expected to grow at a CAGR of 25.6% through 2018, more MSPs are expected to tap the market, which currently has only a few players such as Rackspace (News - Alert). Managed cloud services offer scalability and flexibility and also reduces capital expenditure.

Top five suppliers in the global managed services market:

  • AT&T
  • Huawei (News - Alert)
  • Fujitsu
  • IBM
  • Ericsson

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About Technavio

Technavio is a leading global technology research and advisory company. The company develops over 2000 pieces of research every year, covering more than 500 technologies across 80 countries. Technavio has about 300 analysts globally who specialize in customized consulting and business research assignments across the latest leading edge technologies.

Technavio analysts employ primary as well as secondary research techniques to ascertain the size and vendor landscape in a range of markets. Analysts obtain information using a combination of bottom-up and top-down approaches, besides using in-house market modeling tools and proprietary databases. They corroborate this data with the data obtained from various market participants and stakeholders across the value chain, including vendors, service providers, distributors, re-sellers, and end-users.

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